Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

can't create email forwarders

Discussion in 'E-mail Discussion' started by fbonomi, Sep 17, 2012.

  1. fbonomi

    fbonomi Member

    Joined:
    Aug 4, 2009
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    51
    After transferring my dedicated server (WHM 11.32.4) to new hardware, I am no longer able to create/modify the email forwarders.

    the forwarders still exist and work

    /ect/valiases/domain.com exists

    I just cannot manage them from cpanel.

    if I set the Cpanel skin to X3, the "forwarders" page only shows the lower part to manage the domain forwarding

    If I set it to x, in the leftbar in the main page it says "Email forwarders: 21" but when I click on "Mail" I have all the options (Web Mail, Email Domain Forwarding, Add/Remove/Manage Accounts ...) but not the "Forwarders" one

    It's like if I have disabled the ability for my domains to create forwarders ... but I haven't found a way to enable them again...
     
    #1 fbonomi, Sep 17, 2012
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,170
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Not sure how helpful this is, but have you tried forcing an update to cPanel?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Sep 17, 2012
  3. fbonomi

    fbonomi Member

    Joined:
    Aug 4, 2009
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    51
    I forgot to say but yes, I did.
     
    #3 fbonomi, Sep 17, 2012
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,170
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You are using the default x3 "Theme" correct? You mention x3 and x so I'm assuming yes. Just wondering if you're using a custom "Style" of some sort, from the Change Style area by chance.

    If you open your Features List you're using for the accounts, you could search it for Forwarder Manager. Maybe that's disabled? Just guessing here..
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Sep 17, 2012
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,609
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Please check the cPanel error log when trying to load that area in x3 theme:

    Code:
    tail -fn0 /usr/local/cpanel/logs/error_log
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelTristan, Sep 18, 2012
  6. fbonomi

    fbonomi Member

    Joined:
    Aug 4, 2009
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    51
    That was it!

    thanks for your help.
     
    #6 fbonomi, Sep 19, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - can't create email
  1. jndawson

    Can't create new account; domain already exists in the Apache configuration.

    jndawson, Jun 4, 2018, in forum: General Discussion
    Replies:
    11
    Views:
    171
    cPanelLauren
    Jun 8, 2018
  2. Mike Bondima

    Can't create an e-mail account

    Mike Bondima, Jan 6, 2018, in forum: E-mail Discussion
    Replies:
    6
    Views:
    594
    cPanelMichael
    Apr 10, 2018
  3. 19MaWa98

    Can't create databases/users

    19MaWa98, Sep 13, 2017, in forum: Database Discussion
    Replies:
    1
    Views:
    396
    cPanelMichael
    Sep 13, 2017
  4. dnavarrojr

    Can't create a downloadable profile

    dnavarrojr, Jul 11, 2017, in forum: EasyApache
    Replies:
    3
    Views:
    373
    Infopro
    Jul 12, 2017
  5. Tom McDermott

    Can't display newly created account on external IP

    Tom McDermott, Feb 7, 2017, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    715
    Infopro
    Feb 8, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice