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SOLVED Can't Create New Account in WHM

Discussion in 'General Discussion' started by SaberMohamed, Dec 15, 2016.

  1. SaberMohamed

    SaberMohamed Registered

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    Hello,

    I had a strange issue.

    The situation:
    My domain was connected to Linode.com VPS to reinstall my OVH VPS and transfer it again to my OVH VPS, Linode VPS have WHM/Cpanel and works fine but my domain redirect to the VPS IP i mean when you type xxx.com the browser type 123.123.123.123 automatically was try everything:

    1. change Nameservers.
    2. delete the domain Cpanel account.
    3. destroy all VPS and delete it forever.

    and still redirect to the same IP i am trying to check it from many computers with the same issue and when i am trying to check it on this websites make redirect also:
    who.is
    intodns.com
    whois.godaddy.com

    and many others, i decided to start add it to my new ovh WHM maybe connected correctly and assigned to the new VPS IP and i got this error message:

    Account Creation Status: failed

    (XID 6f4fmt) The system cannot accept “123.132.123.123” as a domain name (argument is an IP address, not a domain name).

    and this mean the WHM also try to reach the domain but the domain redirect to the old server IP.

    I am tried to press "Use the Nameservers specified at the Domain’s Registrar. (Ignore locally specified Nameservers.)" to see what's Nameservers my domain connected with i found strange Nameservers not the same in my Godaddy account this is the strange Nameservers:

    arin.authdns.ripe.net
    y.arin.net
    z.arin.net
    r.arin.net

    If someone can help i will be happy
    Thakns
     
  2. SaberMohamed

    SaberMohamed Registered

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    Thanks

    Solved the issue was in my computer hosts file
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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