SOLVED Can't Create New Account in WHM

SaberMohamed

Registered
Dec 15, 2016
2
0
1
Egypt
cPanel Access Level
Root Administrator
Hello,

I had a strange issue.

The situation:
My domain was connected to Linode.com VPS to reinstall my OVH VPS and transfer it again to my OVH VPS, Linode VPS have WHM/Cpanel and works fine but my domain redirect to the VPS IP i mean when you type xxx.com the browser type 123.123.123.123 automatically was try everything:

1. change Nameservers.
2. delete the domain Cpanel account.
3. destroy all VPS and delete it forever.

and still redirect to the same IP i am trying to check it from many computers with the same issue and when i am trying to check it on this websites make redirect also:
who.is
intodns.com
whois.godaddy.com

and many others, i decided to start add it to my new ovh WHM maybe connected correctly and assigned to the new VPS IP and i got this error message:

Account Creation Status: failed

(XID 6f4fmt) The system cannot accept “123.132.123.123” as a domain name (argument is an IP address, not a domain name).

and this mean the WHM also try to reach the domain but the domain redirect to the old server IP.

I am tried to press "Use the Nameservers specified at the Domain’s Registrar. (Ignore locally specified Nameservers.)" to see what's Nameservers my domain connected with i found strange Nameservers not the same in my Godaddy account this is the strange Nameservers:

arin.authdns.ripe.net
y.arin.net
z.arin.net
r.arin.net

If someone can help i will be happy
Thakns
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello,

I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.