mominash

Registered
Mar 17, 2021
1
0
1
pakistan,lahore
cPanel Access Level
DataCenter Provider
I'm trying to create a new account for my customer.
But I encounter this error.
Account Creation Status: failed

(XID v394db) The system failed to connect a UNIX domain socket to “/var/cpanel/dnsadmin/sock” because of an error: Not Found

How can I solve this?

Thanks.
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,519
1,027
313
cPanel Access Level
Root Administrator
Hey there! Can you try the following to see if the file exists?

Code:
ll /var/cpanel/dnsadmin/sock
and also restarting that service?

Code:
/scripts/restartsrv_dnsadmin
If that doesn't resolve the issue, I would expect a forced cPanel update with this command to take care of things:

Code:
/scripts/upcp --force
 

HostNoc

Well-Known Member
Feb 20, 2020
93
17
8
Ontario
cPanel Access Level
Root Administrator
to fix run this command
ps x | grep '/usr/local/cpanel/scripts/restartsrv_dnsadmin' | grep -v grep | awk '{print $1}' | xargs --no-run-if-empty kill -9
Regards