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Cant create new accounts since yesterday

Discussion in 'General Discussion' started by 4u123, Jun 18, 2008.

  1. 4u123

    4u123 Well-Known Member
    PartnerNOC

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    This is happening on a number of servers since yesterday when using the API. Here is the cpanel error log...

    (internal death while parsing ) Wed Jun 18 10:55:16 2008 [3816] error: Undefined subroutine &Cpanel::SafetyBits::Chown::ishardlink called at /usr/local/cpanel/Cpanel/SafetyBits/Chown.pm line 49.
    Cpanel::SafetyBits::Chown::safe_chown('USERNAME', 'mail', '/etc/valiases/DOMAIN') called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 937
    Whostmgr::Accounts::Create::_wwwacct('plan', 'Basic', 'maxpark', 9999, 'lang', undef, 'hasshell', 'n', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1600
    Whostmgr::Accounts::Create::_createaccount('reseller', 0, 'useregns', 0, 'plan', 'Basic', 'username', 'USERNAME', ...) called at /usr/local/cpanel/Whostmgr/XMLUI/Accounts.pm line 168
    Whostmgr::XMLUI::Accounts::createacct('username', 'USERNAME', 'plan', 'Basic', 'password', 'PASSWORD', 'contactemail', 'CONTACTEMAIL', ...) called at whostmgr/bin/xml-api.pl line 139
    main::__ANON__ called at whostmgr/bin/xml-api.pl line 381
    main::runapp() called at whostmgr/bin/xml-api.pl line 357


    WHM 11.23.2 cPanel 11.23.3-R25533 Any help would be greatly appreciated.

    This is happening on all servers running the latest release build. I guess this is the most important part of the error...

    Note: This only happens when using the API.
     
    #1 4u123, Jun 18, 2008
    Last edited: Jun 18, 2008
  2. 4u123

    4u123 Well-Known Member
    PartnerNOC

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    Logged a ticket, after some to'ing and fro'ing the response to my ticket was...


    I have confirmed that this is a known issue, and it will be corrected in build #25576 that should be available in approximately half an hour. If updating cPanel to build #25576 does not correct the problem, please let us know. I apologize for the inconvenience this has caused.
     
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