Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Can't create new email accounts in cPanel

Discussion in 'E-mail Discussion' started by itzhero, Sep 30, 2010.

  1. itzhero

    itzhero Active Member

    Joined:
    Nov 16, 2008
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    56
    Hello,

    This is what the add email page looks like:

    [​IMG]

    Clicking create account doesn't work, the password generator doesn't work, and the strength counter doesn't work.

    I've tried upgrading my cPanel software, however it didn't fix whatever is broken. Any guidance?

    itzhero
     
  2. garconcn

    garconcn Well-Known Member

    Joined:
    Oct 29, 2009
    Messages:
    132
    Likes Received:
    6
    Trophy Points:
    68
    Are you using custom Branding? You can switch to the default theme for this account and test creating email account.
     
  3. itzhero

    itzhero Active Member

    Joined:
    Nov 16, 2008
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    56
    That seemed to be the problem. Thank you!
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice