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Can't create new email accounts in cPanel

Discussion in 'E-mail Discussions' started by itzhero, Sep 30, 2010.

  1. itzhero

    itzhero Active Member

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    Hello,

    This is what the add email page looks like:

    [​IMG]

    Clicking create account doesn't work, the password generator doesn't work, and the strength counter doesn't work.

    I've tried upgrading my cPanel software, however it didn't fix whatever is broken. Any guidance?

    itzhero
     
    #1 itzhero, Sep 30, 2010
  2. garconcn

    garconcn Well-Known Member

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    Are you using custom Branding? You can switch to the default theme for this account and test creating email account.
     
    #2 garconcn, Sep 30, 2010
  3. itzhero

    itzhero Active Member

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    That seemed to be the problem. Thank you!
     
    #3 itzhero, Oct 1, 2010
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