Can't create new email accounts in cPanel

itzhero

Active Member
Nov 16, 2008
30
0
56
Hello,

This is what the add email page looks like:

imgur.com/Q5vNu.jpg

Clicking create account doesn't work, the password generator doesn't work, and the strength counter doesn't work.

I've tried upgrading my cPanel software, however it didn't fix whatever is broken. Any guidance?

itzhero
 

garconcn

Well-Known Member
Oct 29, 2009
159
14
68
Are you using custom Branding? You can switch to the default theme for this account and test creating email account.