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Can't create subdomain: Error from domain wrapper

Discussion in 'General Discussion' started by andreym, Oct 29, 2007.

  1. andreym

    andreym Registered

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    I need to create a subdomain but the system returns the following error: Error from domain wrapper: wheel.mydomain.com is owned by another user.

    I know it can happen because this name is used for an addon domain, etc. but there are no any addon or parked domains at all. I assume that there can be some bug caused by the fact that "wheel" is the name of the root group in Unix system... but there was such domain in the system recently.

    Please advise!
     
  2. Silvia

    Silvia Member

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    subdomain already exists in the server

    Hi:eek:,

    Error from domain wrapper:subdomain already exists in the server

    Fix:
    Check all these cpanel Files

    /etc/userdomains
    /etc/trueuserdomains
    /etc/trueuserowners
    /var/cpanel/users
    /etc/localdomains

    Finally restart the apache service using (/usr/local/apache/bin/apachectl)
    ;)


    By Silvia:)
     
  3. andreym

    andreym Registered

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    Thank you. But what if I just have a hosting account? Shell I contact their support or there is a way to do it myself without the root rights.

    I'm able too SSH but I didn't find the files you mentioned in my account.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    You would be best to contact your web hosting provider as these commands generally require root access.
     
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