Can't create subdomain: Error from domain wrapper

[andreym]

I need to create a subdomain but the system returns the following error: Error from domain wrapper: wheel.mydomain.com is owned by another user.

I know it can happen because this name is used for an addon domain, etc. but there are no any addon or parked domains at all. I assume that there can be some bug caused by the fact that "wheel" is the name of the root group in Unix system... but there was such domain in the system recently.

Please advise!

 

[Silvia]

subdomain already exists in the server

Hi,

Error from domain wrapper:subdomain already exists in the server

Fix:
Check all these cpanel Files

/etc/userdomains
/etc/trueuserdomains
/etc/trueuserowners
/var/cpanel/users
/etc/localdomains

Finally restart the apache service using (/usr/local/apache/bin/apachectl)


By Silvia

 

[andreym]

Thank you. But what if I just have a hosting account? Shell I contact their support or there is a way to do it myself without the root rights.

I'm able too SSH but I didn't find the files you mentioned in my account.

 

[cPanelDavidG]

Thank you. But what if I just have a hosting account? Shell I contact their support or there is a way to do it myself without the root rights.

I'm able too SSH but I didn't find the files you mentioned in my account.

You would be best to contact your web hosting provider as these commands generally require root access.