Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't create subdomain

Discussion in 'General Discussion' started by Havri, Oct 26, 2015.

  1. Havri

    Havri Well-Known Member

    Joined:
    Oct 28, 2013
    Messages:
    58
    Likes Received:
    14
    Trophy Points:
    8
    cPanel Access Level:
    Root Administrator
    Hello,

    I am encountering an issue with creating a subdomain. The error from the cPanel interface is:

    <<The system experienced a problem during the creation of the “blog” subdomain.>>

    In the cPanel error log I see:

    [2015-10-26 21:25:53 +0200] warn [SubDomain::addsubdomain] Encountered error in SubDomain::addsubdomain: The domain â<80><9c>blog.domain.comâ<80><9d> already exists in the userdata.

    Can anybody point me in the right direction to get this issue solved?

    Thank you.
     
    #1 Havri, Oct 26, 2015
  2. Aaron Hatton

    Aaron Hatton Active Member

    Joined:
    Jun 19, 2012
    Messages:
    26
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    London, United Kingdom
    cPanel Access Level:
    Root Administrator
    Check to see if this subdomain already exists, otherwise try deleting the account and re-creating? restoring databases and homedrives from a backup
     
    #2 Aaron Hatton, Oct 27, 2015
  3. Havri

    Havri Well-Known Member

    Joined:
    Oct 28, 2013
    Messages:
    58
    Likes Received:
    14
    Trophy Points:
    8
    cPanel Access Level:
    Root Administrator
    Hello,

    It looks like I was looking in the wrong place. The blog.domain.com was also created as a parked domain in cPanel, hence the "The domain blog.domain.com already exists in the userdata." error. Sorry for the misunderstanding.

    Thank you for your time.

    Regards.
     
    #3 Havri, Oct 27, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,059
    Likes Received:
    1,361
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
     
    #4 cPanelMichael, Oct 29, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Can't create subdomain
  1. 19MaWa98

    Can't create databases/users

    19MaWa98, Sep 13, 2017, in forum: Database Discussions
    Replies:
    1
    Views:
    51
    cPanelMichael
    Sep 13, 2017
  2. dnavarrojr

    Can't create a downloadable profile

    dnavarrojr, Jul 11, 2017, in forum: EasyApache
    Replies:
    3
    Views:
    127
    Infopro
    Jul 12, 2017
  3. Tom McDermott

    Can't display newly created account on external IP

    Tom McDermott, Feb 7, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    1
    Views:
    398
    Infopro
    Feb 8, 2017
  4. EricaKeegan

    Can't create table Wrong create options Error

    EricaKeegan, Jan 26, 2017, in forum: Database Discussions
    Replies:
    3
    Views:
    471
    cPanelMichael
    Jan 27, 2017
  5. samuelmf

    ppp and openvpn Can't create interface

    samuelmf, Dec 27, 2016, in forum: Workarounds and Optimization
    Replies:
    1
    Views:
    424
    cPanelMichael
    Jan 4, 2017

Share This Page