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Cant delete files over ftp because of quota!

Discussion in 'General Discussion' started by spector, Jul 27, 2008.

  1. spector

    spector Well-Known Member

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    I'm using pure-ftpd. Ftp users cant delete files when their over disk (system) quota.

    Code:
    DELE /public_html/blah.txt
    550 Could not delete /public_html/blah.txt: Disk quota exceeded
    
    So efectivly they cant free up disk space at all.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What happens when trying to remove files via File Manager?
     
  3. spector

    spector Well-Known Member

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    File Manager works fine. But it is not the subject of problem.
     
  4. handsonhosting

    handsonhosting Well-Known Member

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    That's correct. It's always been that way. Users can review what files they want removed, and we (as support) can remove a handful, freeing up their space for them.

    It's the same with Emails. From what I remember someone had said that it's like the system needs free space to move the file to TRASH before actually DELETE. So the quota must exist before it can do that.
     
  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    Just to be clear, are you logging in as the cPanel account or a virtual user?
     
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