Can't display newly created account on external IP

Tom McDermott

Feb 7, 2017
cPanel Access Level
Root Administrator
Hello there,

I've just setup a server and installed cPanel & WHM
Everything has gone according to plan - :eek:
I can access the server external ip address and login ect
what i can't do is access an account site i've created either using the internal ip address or external ip address

for example i created an account called nalcro3(dot)c-- (no domain registered)

I'm able to ftp to the account using the external ip address and i can access the account cPanel. I've ftp'd wordpress to the account so in theory i should be able to access but i get a 404 error

When i try to preview the site using , I get the 404 error.
When i try to preview the site using http://MY-SERVER-IP/~nalcro3/ , https://MY-SERVER-IP/~nalcro3/ nothing is happening. Have i missed something in setup?

My server & installation

/etc/redhat-release:CentOS Linux release 7.3.1611 (Core)
Server version: Apache/2.4.25 (cPanel)
Server built: Jan 24 2017 15:48:34
ea-php-cli Copyright 2016 cPanel, Inc.
PHP 5.6.30 (cli) (built: Jan 25 2017 04:21:41)
Copyright (c) 1997-2016 The PHP Group
Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies
mysql Ver 14.14 Distrib 5.6.35, for Linux (x86_64) using EditLine wrapper