Can't Edit/Create Cron Jobs

[jayshah]

Hi,

I do hope someone here can help me, and I appreciate anyone who does try.

Basically, on my server you cannot do anything with cron jobs, i.e. edit/delete/create etc

The option is there with all the buttons, and when you try to save it no errors occur, but the cron is never created.

I have tried
- Updating cPanel
- Installing the Cron Addon
- Rebooting server several times after each attempt

Please can someone help me sort this out?

Thanks in advance,

Jay

 

[DaveUsedToWorkHere]

Any errors in /usr/local/cpanel/logs/error_log when attempting this? What version are you running?

 

[jayshah]

Hi,

Thanks sooooo much for replying.

[email protected] [~]# vi /usr/local/cpanel/logs/error_log
cron/tmp.XXXX0Sil5W: Permission denied
Internal Error: "" Please speak ssl on this port
Internal Error: "" Please speak ssl on this port
cron/tmp.XXXXzfzdWe: Permission denied
cron/tmp.XXXX4G9Fcl: Permission denied
cron/tmp.XXXXDsjdTv: Permission denied
cron/tmp.XXXXT4Kw7v: Permission denied
cron/tmp.XXXXLfEz4S: Permission denied
cron/tmp.XXXXPuInP1: Permission denied
cron/tmp.XXXXf3Lipd: Permission denied
cron/tmp.XXXXUE8ENj: Permission denied
cron/tmp.XXXX4xRYtv: Permission denied
cron/tmp.XXXX2THN7Z: Permission denied
cron/tmp.XXXXhgVgEs: Permission denied
cron/tmp.XXXXPB7QdS: Permission denied
cron/tmp.XXXXkcj64W: Permission denied
cron/tmp.XXXXbvpaSU: Permission denied
cron/tmp.XXXXa9EwoO: Permission denied
cron/tmp.XXXXFAZkx8: Permission denied
cron/tmp.XXXXcItoHP: Permission denied
cron/tmp.XXXXT2GoMf: Permission denied
cron/tmp.XXXX30PAQo: Permission denied
cron/tmp.XXXXagt3rO: Permission denied

I guess you can see the problem, is it a permission error?

Version:

WHM 10.8.0 cPanel 10.9.0-R10737
Fedora i686 - WHM X v3.1.0

THANKS!

Jay

 

[DaveUsedToWorkHere]

Hi,

Thanks sooooo much for replying.

I guess you can see the problem, is it a permission error?

Version:

WHM 10.8.0 cPanel 10.9.0-R10737
Fedora i686 - WHM X v3.1.0

THANKS!

Jay

It definitely looks like a permissions error but I'm not certain what's wrong off hand. If you Submit a Support Request we should be able to track it down quickly.

Make sure to post the resolution here if possible so others can benefit. Thanks

 

[jayshah]

Hi,

Here is the resolution:

chmod 4755 /usr/bin/crontab

And crons are working perfectly now!

Thanks cPanel!

Jay

 

[ShirazDindar]

thanks

Thanks for posting your fix, Jay.

I had the exact same problem on a fresh Fedora server with a fresh Cpanel install (from download, not disk image).

Is this a bug in the Cpanel installer?

Cheers,

Shiraz

 

[fcitrolo]

Had the same problem on a FC5 install.

Thank you for posting this.

 

[tv1]

Same problem on Fedora 6

This thread was a lifesaver, thanks.

 

[visualp]

I'm having this same problem with a couple of exceptions -- there is nothing in my error logs and chmoding the /usr/bin/crontab file doesn't seem to help.

I'm running WHM 11.2.0 cPanel 11.6.0-R15062 on REDHAT Enterprise 3 i686 - WHM X v3.1.0

I transferred these accounts over from another server and all of the cron jobs I created on that server still exist and still seem to run, but they don't show up under Cron Jobs in cpanel and I can't create a new cron job -- even on a brand new account not transferred from the old server.

Edit -- turns out I was wrong. After trying the chmod fix a second time, everything seems to be working great now.

-Ryan