Can't enable Multiphp manager in cPanel

[Alex_zalyalowa]

Hello everyone!
I've enabled Multiphp manager in whm, installed all php packages, multiphp manager works fine in whm for root, but when I logged in cpanel as test account, multiphp manager wasn't viewed in software menu (you can see that on screenshot below). Multiphp manager is enabled for all packages in feature manager. What should I do to enable multiphpmanager for customers' accounts?

 

[cPanelMichael]

Hello @Alex_zalyalowa,

Can you check if MultiPHP Manager is added to the disabled feature list in WHM >> Feature Manager?

Thank you.

 

[Alex_zalyalowa]

No, it's not added for disabled feature list, but added for default.

 

[cPanelMichael]

Hello @Alex_zalyalowa,

Can you open a support ticket so we can take a closer look at the system? You can post the ticket number here and I'll link this thread to the ticket.

Thank you.

 

[Alex_zalyalowa]

Support ticket number 9650141

 

[cPanelMichael]

Hello,

To update, it looks like this was solved by forcing a cPanel update in order to repair some missing Paper Lantern template files:

/scripts/upcp --force

Thank you.