Can't Find File Manager in cPanel

Nasa HSM

Registered
Apr 6, 2018
1
0
1
Indonesia
cPanel Access Level
Website Owner
Hello everyone,

So my client ask me to optimize their website for SEO.
They gave me their cPanel access so I can do my work.

The thing is.. I can't find File Manager where I usually edit website's files.
And I can't find a clue to how "activate" the File Manager feature.

Can anyone help me to find the solution?

cpanel file manager error.jpg
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
Hi @Nasa HSM

From the screenshot you've provided, it looks like their package has disabled the file manager feature. If the user has WHM access they can go to WHM>>Packages>>Feature Manager -> Select their featurelist and enable the file manager. If they don't have access to WHM they'll need to contact their provider to see if this can be enabled.


Thank you,