rodrigopiacente

Registered
Aug 17, 2020
1
0
1
Brazil
cPanel Access Level
Root Administrator
i'm trying to configure another mail server in my cpanel because in the future i'll stop using cpanel mail (today i'm using it).

So as common in mail configurations i tryied to configure the MX records and then i couldn't find it as you can see below:
1597712349502.png
For me to configure those MX records would be necessary make an update in cpanels version? use another kind of record? or either disable cPanel mail then the MX record would shows up?

i don't know if this would help in something but that is the version of my cpanel (82.0.17):
1597712640237.png
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
This sounds like the package assigned to the cPanel account does not provide access to MX records in the Zone Editor interface. To manage this you would need to identify the feature list assigned to the package then go to WHM>>Packages>>Feature Manager>>Edit Feature List -> Enable the checkbox for MX Entry