Can't ftp 50mb file on softlayer servers

salvatore333

Well-Known Member
Mar 27, 2003
233
0
166
I can upload small files via cuteftp but when I try and do a large file I get this error via cute:

ERROR:> Timeout (60000 ms) occurred on sending data to the server.
421 Timeout (no new data for 900 seconds)
ERROR:> Service unavailable. Try again later.

Anybody might know why this is happening. Does not do it on ev1 and planet servers.

Also should mention with either apf firewall or kiss firewall disabled, then it works fine. Even the paid softlayer support does not have a solution.


Thank you very much for any light you could shed on this problem, Sal
 
Last edited:

lucaslim

Member
Feb 23, 2003
10
0
151
Singapore
Maybe you're uploading huge files and they have a timeout when it takes too long to upload.
I did upload a video file which is about 10mb to my softlayer server and it works fine. Try adjusting the settings of ur ftp program to have longer timeout.