Cant ftp any site 530 login error - what happened?

Un Area

Well-Known Member
Nov 16, 2006
90
1
156
Ive my ftp server working for 3 years and now sudenly stopped working. I have 11.38.1 (build 13)

I synced ftp passwords (says synced ok but nothing happened)
restarted ftp server (restarts ok but nothing happened)

Also I cant log to any cpanel account aswell. Yes to main whm as root.

What could be the issue??

Thanks in advance
 
Last edited:

Un Area

Well-Known Member
Nov 16, 2006
90
1
156
I have changed the password of one of the sites manually from WHM and now Im able to access, but I cant do it for all the 800 accounts, how can I fix this thing.
 

Infopro

Well-Known Member
May 20, 2003
17,112
513
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter

Un Area

Well-Known Member
Nov 16, 2006
90
1
156
I found that the secondary drive /dev/sdb1 /backup (where the backups are stored) was not accesible (gaves read only drive and /backup folder empty no backups files). I dont know if this has something to do with the login error.
A question about this. I unmounted the /backup folder. Now if I do fdisk -l , /dev/sdb is not listed as harddrive anymore, but appears at WHM System Information. Is there a way to recover it to make it visible again at fdisk??
In order to run a fdisk at the secondary drive and then mount it again.
Thanks
 
Last edited:

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
574
17
143
cPanel Access Level
Root Administrator
Twitter
Hello,

As Infopro mentioned, we strongly recommend updating your cPanel version. 11.38 is no longer supported, so even if you open a support ticket, we're going to tell you that we'll need to update the software for you.