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Cant get into cPanel web interface

Discussion in 'General Discussion' started by younghistory, Feb 3, 2012.

  1. younghistory

    younghistory Registered

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    I usually log into cPanel over the web following this url type:

    cpanel.mydomain.com

    from there I can use my log in credentials and login into cPanel but this no longer works. It now just redirects me to my main site domain

    Anybody know how to resolve this

    Thanks!
     
  2. storminternet

    storminternet Well-Known Member

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    You need to check tweak settings from WHM Main >> Server Configuration >> Tweak Settings and have to verify that if option Proxy subdomains and Proxy subdomain creation are enabled. For more details please check Tweak Settings
     
  3. younghistory

    younghistory Registered

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    But why do I now have to configure? cpanel.mydomain.com was working fine as early as yesterday

    Can any programmer give me an explanation?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's difficult to say without access to your system to check. Is it possible there were DNS changes on your domain name? You are always welcome to submit a ticket so we can check further:

    Submit A Ticket

    Thank you.
     
  5. younghistory

    younghistory Registered

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    I actually starting logging into cpanel using this convention

    https://IP:2083

    this worked fine. Then randomly the old domain cpanel.mysite.com started working again

    lol idk idc it works

    thanks guys
     
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