Can't get rid of domain or email redirects

[schnappi2]

cPanel version 11.36.1 (build 5)

I cannot get rid of some domain and email redirects. Screenshots attached. Clicking the remove "X" does nothing.

Can anyone offer assistance?

/http://i42.tinypic.com/9t0kko.jpg

/http://i39.tinypic.com/upto1.jpg

 

[Infopro]

Make sure you're using a default cPanel style and not a custom theme. I can't tell if that's a custom theme or not by your picture.

Redirects are added to the .htaccess file in the root of your account:
public_html/.htaccess
It's a hidden dot file.

Rename that file to htaccess.BAK (effectively killing it) and review the Redirects page again.

You might also try clearing your browser cache just in case, too.

 

[schnappi2]

It is the default theme of the webhost.

The htaccess file in publichtml is not the issue. It looks normal as you can see below:

#suPHP_ConfigPath (REMOVED)

<Files 403.shtml>
order allow,deny
allow from all
</Files>

This account was moved from one server to another and I am pretty sure this is where this problem occurred. But know I can't get the items out of cPanel. They are just "stuck."

If only it was the browser cache!