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Can't install php scripts

Discussion in 'General Discussion' started by jaxonhosting, Oct 5, 2007.

  1. jaxonhosting

    jaxonhosting Member

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    I have a new server up and running. I want to install a php script called Go Links. Everytime I try to run the install.php script a pop up box comes up and askes if I want to save the file or open it or canel it. What is going on???????????
     
    #1 jaxonhosting, Oct 5, 2007
  2. AlexV.

    AlexV. Well-Known Member

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    jaxonhosting:

    It seems like your PHP was not properly compiled. What you are describing is a typical scenario where PHP is not properly configured/compiled.

    You might need to recompile Apache and PHP using the WHM interface or the easyapache script via the command line.

    Feel free to open a support ticket if you need our assistance.
     
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    #2 AlexV., Oct 5, 2007
  3. jaxonhosting

    jaxonhosting Member

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    #3 jaxonhosting, Oct 5, 2007
  4. pacificw

    pacificw Well-Known Member

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    you need to contact the person providing the script. it's there end of PHP
    that isn't setup correctly. nothing you've done wrong. best of luck.
     
    #4 pacificw, Oct 5, 2007
  5. AlexV.

    AlexV. Well-Known Member

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    jaxonhosting:

    I would suggest to contact your Datacenter/NOC or cPanel License Provider.

    If you are unable to execute any php filed then is an issue with the PHP installation rather than just that particular script.
     
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    #5 AlexV., Oct 5, 2007
  6. jaxonhosting

    jaxonhosting Member

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    Well that is not the only script written in PHP that I'm trying to install so I know it's not just that one script.

    I'm also trying to install Wordpress on a different website and its doing the exact same thing.
     
    #6 jaxonhosting, Oct 5, 2007
  7. AlexV.

    AlexV. Well-Known Member

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    It is definitely an issue with PHP.

    Apache and PHP needs to be recompiled.

    Consult your Hosting Provider/DataCenter for assistance.
     
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    #7 AlexV., Oct 5, 2007
  8. jaxonhosting

    jaxonhosting Member

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    I have access to WHM, how do I recompile them both?
     
    #8 jaxonhosting, Oct 5, 2007
  9. AlexV.

    AlexV. Well-Known Member

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    Go to this menu:

    Main >> Software >> Apache Update
     
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    #9 AlexV., Oct 5, 2007
  10. jaxonhosting

    jaxonhosting Member

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    okay I found that, now what?
     
    #10 jaxonhosting, Oct 5, 2007
  11. pacificw

    pacificw Well-Known Member

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    jaxon,

    is the script sitting on your website, or are you trying
    to download it from someplace else? if you're trying
    from someplace else then it's on their end. if not,
    then it's definately on your end.
     
    #11 pacificw, Oct 5, 2007
  12. jaxonhosting

    jaxonhosting Member

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    Both of these php scripts have been uploaded to my server. They each have a install.php file and neither one will install at all. All that pop up is the Open, Save Cancel box.
     
    #12 jaxonhosting, Oct 5, 2007
  13. AlexV.

    AlexV. Well-Known Member

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    What version of cPanel are you running?

    As the Apache Update interface currently varies whether you are running STABLE,RELEASE or CURRENT,-EDGE.
     
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    #13 AlexV., Oct 5, 2007
  14. jaxonhosting

    jaxonhosting Member

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    WHM 11.2.0 cPanel 11.11.0-R16983
    FEDORA 6 i686 - WHM X v3.1.0
     
    #14 jaxonhosting, Oct 5, 2007
  15. AlexV.

    AlexV. Well-Known Member

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    All you have to do is select the apache and php modules you would like to compile and click on the "Start Build" button. You will have the option to select your previous configuration as well, then click on the "Start Build Button".
     
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    #15 AlexV., Oct 5, 2007
  16. jaxonhosting

    jaxonhosting Member

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    Okay well I did that and its still not working. Someone else just sent me this saying this:


    It seems that PHP is non-parsing. you will need to rename the /etc/php.ini file. Once this is renamed copy the file /usr/local/lib/php.ini over using the following command:
    cp /usr/local/lib/php.ini /etc/php.ini Once this is done you may restart Apache and your PHP will parse correctly.


    I have Putty and I know how to login with root and my password but after that I don't know how to rename the php.ini file

    How do I do that?
     
    #16 jaxonhosting, Oct 5, 2007
  17. cPanelJeanie

    cPanelJeanie Registered

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    Would you be willing to open a support request at:

    http://tickets.cpanel.net/submit/

    so that we may provide more in-depth assistance, based on your particular configuration?

    We may not be able to support the actual functionality of the script, but we can help to ensure php is properly configured and working.

    (If you already have a ticket, please provide the number and we will take a look, just as soon as possible.)
     
    #17 cPanelJeanie, Oct 5, 2007
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