Can't install SSL Certificate on WHM (Apache)

Hi,

I had some issues installing some SSL's and even got cPanel tech support involved, they installed it without a hitch. I forgot about it until the next time So I started digging around, I was using IE, so I tried Chrome and it worked fine. Not sure why IE was causing issues, but it was. I figured it was something on my end so I did not report a bug. You might just try a different browser to see if the error remains the same.

 

Shucks.....It was an easy try, I noticed you were running WHM Build 11.42.0 B12, is that an "Bleeding Edge" build? If so there might be some issues in the build and if it is safe you might need to downgrade or put in a support ticket to cPanel.

Have you altered the httpd.conf other than going through WHM? If so there might be an error.

Have you looked at the Apache or cPanel error logs, maybe something in there will point you in the right direction on what is causing the error.

The error appears to point to Apache. I would probably give /scripts/rebuildhttpdconf a shot if it was me and maybe even easy apache.

 

Thanks Michael, I am curious what is causing his issue.

 

Yeah its best to have the Hostname FQDN different than your domain, it can be a subdomain, such as if your domain is ...

mydomain.com then the hostname could be host.mydomain.com

 

ERROR : _get_vhost_data_structs could not fetch vhost hash
[~]# hostname
host.myserver.com
[~]# grep main_domain /var/cpanel/userdata/nobody/main
main_domain: host.myserver.com

if main domain is not same as hostname then backup that file [cp /var/cpanel/userdata/nobody/main /root/] and edit it with hostname

That's it