Can't locate Cpanel/cPanelFunctions.pm in @INC

[jackie46]

All the control panels including Rvskin are down at hte moment. I dont know if this was a result of the R115 upgrade that occured last night or what but all user control panels are dead in the water including webmail.

I tried to restart Cpanel but got this;

Waiting for cpaneld to shutdown......Done
Waiting for webmaild to shutdown......Done
Waiting for cppop to shutdown......Done
Waiting for cppop-ssl to shutdown......Done
Shutting down Mailman's master qrunner
No matching processes were found
Waiting for cpsrvd to shutdown......Done
Waiting for cpsrvd-ssl to shutdown......Done
Waiting for whostmgrd to shutdown......Done
==> WARNING: configured processor count does not match
==> actual processor count (2)! Running stats programs
==> on this system may cause excessive load!
==> You should set extracpus=0 in /var/cpanel/cpanel.config if this is not ok.
==> cPanel Log Daemon version 22.2
==> Shared RRDTOOL support enabled
==> Starting cpbandwd (bandwidth monitoring for IMAP/POP)
cpbandwd is already running.
Waiting for cppop to shutdown......Done
Waiting for cppop-ssl to shutdown......Done
Can't locate Cpanel/cPanelFunctions.pm in @INC (@INC contains: /usr/lib/perl5/5.8.7/i386-freebsd /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i386-freebsd /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl . /usr/local/cpanel) at /usr/local/cpanel/bin/eximstats line 13.
BEGIN failed--compilation aborted at /usr/local/cpanel/bin/eximstats line 13.
Waiting for cpsrvd to shutdown......Done
Starting Mailman's master qrunner.
Waiting for cpsrvd-ssl to shutdown....==> Starting SSL tunnel...
..Done
==> Start Melange Chat Services...
Melange Chat Server (Version 1.10), Apr-25-1999
Listening on port 2084...
(C) 1998,1999 by Christian Walter, All rights reserved
http://melange.terminal.at Email: [email protected]

Unable to open logfile /var/log/melange.log - Logging disabled.
--> Administrator Features: Disabled
--> System Messages: Off
--> User Channels: Enabled
--> Anonymous Channel: Enabled
--> Only unique nicknames allowed: No
--> Guest login allowed: Yes
--> Users are allowed to change their nicknames: Yes
--> Default Security Policy: ALLOW ALL HOSTS
--> List of hosts NOT allowed to connect:
--> Default BannTime Setting [sec]: 3600
--> Max Idle Time [sec]: 0
--> LogLevel: 3
--> ServerPort: 6666
--> Message Logfile: disabled
--> Logging Activated: 0
--> server running on port 6666 (PID: 94189)

Eximstats is freaking out as well.

I treid a FORCE update and that didnt not fix the problem. I tried to force update Rvskin and that did not work. I sarched for cPanelFunctions.pm on the drive and its not found!

 

[jackie46]

I also submitted a support ticket and my ticket was never logged!!!!!!!!

Whats up with that?

 

[rvskin]

Cannot access RVSkin and Can't locate Cpanel/cPanelFunctions.pm is a different issue.

What's your OS?
I am checking the issue. It seems occur in FreeBSD server. Please confirm.

The problem occurs due to the file permissions in /usr/local/cpanel/base/frontend/rv* is incorrect. It should be 755 instead 700.

 

[jackie46]

Hi, this is happening on my RH box at the moment.

 

[rvskin]

What's your RH version? And what's rsync version?

Run below command to get the rsync version number.
rsync --version

 

[jackie46]

rsync version 2.5.7 protocol version 26
Copyright (C) 1996-2002 by Andrew Tridgell and others
<http://rsync.samba.org/>
Capabilities: 64-bit files, socketpairs, hard links, symlinks, batchfiles,
IPv6, 64-bit system inums, 64-bit internal inums

rsync comes with ABSOLUTELY NO WARRANTY. This is free software, and you
are welcome to redistribute it under certain conditions. See the GNU
General Public Licence for details.

RHEL3

Are you sure they are not related. All my Cpanel + Rvskin control panels are not functioning so it must be relelated to cPanelFunctions.pm.

 

[rvskin]

For RVSkin issue, the problem has resolved. Please run update RVSkin to v6.87.
For Cpanel/cPanelFunctions.pm, you need to wait cPanel staff reply your ticket. It is not related issue, just coincidence.