Can't log in through SSH but WHM is fine


Well-Known Member
Aug 23, 2012
cPanel Access Level
Reseller Owner
A few days ago the server had a RAID issue and the data center had to rebuild the array in order to get the server back online. Once it came up everything seems to be fine except that I can no longer log in via SSH (WHM lets me log in normally). After typing in root as the username I get

Keyboard-interactive authentication prompts from server:
| Password:

and even though I hand type in the same password used for WHM (I did not copy/paste it) it tells me that:

End of keyboard-interactive prompts from server
Access denied

Any help or insight into either of these issues would be greatly appreciated.