SOLVED Can't log into account, try to reset password but says email is wrong

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,440
1,004
313
cPanel Access Level
Root Administrator
Hey there! I'm sorry to hear about this issue with the log in. If you are trying to access a cPanel account you would need to speak with your hosting provider or datacenter as they would be able to manually reset that without your email address, and they could also confirm the email on file as well.
 

linuxdude1874

Registered
May 13, 2021
2
0
1
United States
cPanel Access Level
Website Owner
I am having the same problem. The difference is, I bought this license. My main account is locked out. Cannot open ticket because cannot get the support id since I cannot login.

This started when I created an account ( I have 5 seats) and they were not getting emails also