Can't log into account, try to reset password but says email is wrong


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
Hey there! I'm sorry to hear about this issue with the log in. If you are trying to access a cPanel account you would need to speak with your hosting provider or datacenter as they would be able to manually reset that without your email address, and they could also confirm the email on file as well.