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Can't log into ftp...

Discussion in 'General Discussion' started by sac-host, Jan 5, 2003.

  1. sac-host

    sac-host Member

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    hello all,
    I am a new user and this could just be a basic question, but i don't get it...

    when i try to log-in to a domain through ftp is says it can't connect... i tried adding the @whatever.com to the username but still nothing... please help

    i did search throught the posts, but couldn't find any help there

    Jay
     
  2. valle

    valle Member

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    Im in the same boat. I also checked both boxes in cpanel to allow anonymous access. I have actually been working on this problem for 2 days. I have searched google and finally found a cpanel forum:) In XP it gives a check box for logging on anonymously, but that doesnt work either. I even tried creating a new ftp folder but tht doesnt work either.


    Help,
    Valle
     
  3. sac-host

    sac-host Member

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    Valle: Who installed your Cpanel?

    The cpanel.net team is working on this issue for me now, i'll let you know the outcome

    Jay
     
  4. valle

    valle Member

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    my host installed it. Im beginning to think its not on my end. I wish I could get some laid out directions for the easyist way to create an ftp account, with a basic password and username. I created a new ftp account, with username and password but that doesnt work. I will copy anyones exact directions.

    Thanks,
    Dominic
     
  5. Website Rob

    Website Rob Well-Known Member

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    Off the top of my end (and I'm just going to bed so not completly with it at the moment) I do believe Cpanel creates symbolic links and changes the norm for FTP setup.

    What I do know is that one never wants to have Anon FTP access allow for file uploads -- in case one has accidently turned it on, so check to make sure. That is a well-worn method for a big security hole on the Server.

    Hopefully, some kind soul ( with more knowledge than I ;) ) will post a better answer for you all.
     
  6. valle

    valle Member

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    I turned off anonymous ftp and created a new ftp folder in cpanel. I do notice when trying to ftp through XP it asks for user and not login. Could someone show me there FTP area ? Or give me an example of exactly what I should do. Or could it be my host? XP sees my folder I created it only lets me in with my Main Cpanel Password and usename, which I do not want to give out. Is it impossible for me to log into my own FTP area maybe?


    Thanks,
    valle
     
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