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can't log into ports 2082,2083,2095,2906

Discussion in 'General Discussion' started by tfcservices, Aug 11, 2003.

  1. tfcservices

    tfcservices Member

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    I updated to the latest cpanel stable version WHM 7.4.0 cPanel 7.4.0-S12 and since then have not been able to log into cpanel (indivdual accounts) via ports 2082 or 2083 or webmail 2095 or 2096...

    I tried updateding cpanel again and also restarting cpanel. No Luck....

    Can someone tell me what I need to do.

    Thanks,
    tfcservices

    cPanel.net Support Ticket Number: 20709

    cPanel.net Support Ticket Number: 20709
     
    #1 tfcservices, Aug 11, 2003
    Last edited: Aug 12, 2003
  2. tfcservices

    tfcservices Member

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    This page cannot be displayed. I get this when trying 2082 or 2083..

    cPanel.net Support Ticket Number:
     
  3. MySundown

    MySundown Well-Known Member

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    service cpanel restart

    or

    service cpanel stop
    service cpanel start

    cPanel.net Support Ticket Number:
     
  4. tfcservices

    tfcservices Member

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    netstat -l |grep 2082

    nothing shows up

    I have also tried restart cpanel , still does not work...

    cPanel.net Support Ticket Number:
     
  5. ciphervendor

    ciphervendor Well-Known Member

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    netstat -l |grep 2082 should return something. If nothing is returned, then for some reason cPanel isn't running on your box. Try this:
    pico /etc/cpupdate.conf
    change CPANEL= to CPANEL=release
    save, close & /scripts/upcp
    Now give logging into cPanel another shot and execute the netstat command again as well.

    cPanel.net Support Ticket Number:
     
  6. Doctor

    Doctor Well-Known Member

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    I had the same problem earlier but was resolved once I have the server restarted.

    However, NOW... after 10 hours, when I login to CPanel via 2083, I get the "Cannot find server - The page cannot be displayed" page.

    What the hell is going on?

    BTW, I am using 7.4.0 Release 29.

    cPanel.net Support Ticket Number:
     
    #6 Doctor, Aug 12, 2003
    Last edited: Aug 12, 2003
  7. ciphervendor

    ciphervendor Well-Known Member

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    What does netstat -l | grep 2083 return for you? Have you verified that stunnel is running on your box? cPanel/WHM is running?

    cPanel.net Support Ticket Number:
     
  8. tfcservices

    tfcservices Member

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    ciphervendor -- I have already done this before, but I did again and still does not work.

    When I do netstat -l | grep 2082 it brings up nothing...
    When I do netstat -l | grep 2083 it brings up the following:
    tcp 0 0 *:2083 *:* LISTEN

    Thanks

    cPanel.net Support Ticket Number:
     
  9. ciphervendor

    ciphervendor Well-Known Member

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    For some reason cPanel isn't listening on the insecure port. Try logging into cPanel with https://domain.com:2083

    cPanel.net Support Ticket Number:
     
  10. Doctor

    Doctor Well-Known Member

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    Hey TFCSERVICES,

    If you can access to WHM, try Graceful Reboot. If not, try remote reboot your server (not just service cpanel restart). If you can't access to WHM and don't have remote reboot port, get your provider to do it for you. That should solves the problem. It does for me.

    cPanel.net Support Ticket Number:
     
  11. ciphervendor

    ciphervendor Well-Known Member

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    So every time you have an issue with your box that you can't figure out, you're just going to reboot the box? What happens if this issue crops up each day? Figuring out why cPanel isn't listening on port 2082 is probably a much better solution.

    cPanel.net Support Ticket Number:
     
  12. tfcservices

    tfcservices Member

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    I cannot log into https://domain.com:2083 , I get nothing....

    I can log into WHM just fine via 2086 or 2087. I have tried restarting the server.. and that does not work either. (graceful).

    Something else I forgot... None of my accounts can upload via Frontpage.. The ext. are not working.. I have tried reloading and nothing... I thought this might be related to the cpanel login not working..

    I was also having major problems yesterday... when I would update apache using easyapache -- afterwards apache would not start.. I had to roll back to a prev. httpd.conf .. lots of weird stuff since upgrading to this 7.4.0 s12

    ------

    cPanel.net Support Ticket Number:
     
  13. Doctor

    Doctor Well-Known Member

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    ciphervendor, no point starting an argument here with me. We are all trying to help out here.

    tfcservices, try changing your update preferences to RELEASE and do /scripts/upcp on your server. Might do the trick.

    cPanel.net Support Ticket Number:
     
  14. ciphervendor

    ciphervendor Well-Known Member

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    Are you running a firewall at home or on your machine? Maybe something you don't know about...like portsentry? Used iptables recently?

    cPanel.net Support Ticket Number:
     
  15. tfcservices

    tfcservices Member

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    no firewall,,, no this is happening to all my clients as well. Also this thing with Frontpage... it seems like the ext. are corrupt or need to be updateded... when I uninstall frontpage from an account and re-install -- i still can't upload... but when I restore an account from the weekly backup that was done on sunday (before cpanel update) frontpage works... then I uninstall and re-install and the problem comes back..

    Is there a way to check the version of Frontpage ext. installed on my server or update and re-install it??

    I have tried everyting you said and still cannot log into 2082 or 2083 or webmail 2095 or 2096

    Thanks for your help....

    cPanel.net Support Ticket Number:
     
  16. ciphervendor

    ciphervendor Well-Known Member

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    All the basics have been touched in the forum. I would suggest that you contact your dedicated server provider for support or contact cPanel. Provide them with root login and I'm sure they'll be able to diagnose the issue more quickly then going back and forth on the forums.

    cPanel.net Support Ticket Number:
     
    #16 ciphervendor, Aug 12, 2003
    Last edited: Aug 12, 2003
  17. tfcservices

    tfcservices Member

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    Thanks---

    cPanel.net Support Ticket Number:
     
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