Cant log on to WHM, Even though the password is correct and SSH is working !!!

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Hello all,

I Cant log on to WHM, Even though the password is correct and SSH is working !!!

Only WHM does not let me in.

Can any one suggest a recourse ?

Thank you
 

mark b

Member
Oct 14, 2012
10
0
1
cPanel Access Level
Root Administrator
hi i have this issue
i did this command but so far seems to not work

using the ssh putty

logged in as root

then typed
mysql

then typed
use cphulkd;

then typed

SELECT * FROM `brutes` WHERE `IP`=MYIPADDRESSHERE;

it showed me a login banned list

+--------------+---------------------------------------------------------------------------------------------------------+---------------------+---------------------+
| IP | NOTES | BRUTETIME | EXPTIME |
+--------------+---------------------------------------------------------------------------------------------------------+---------------------+---------------------+
| MYIPADDRESS | 6 failed login attempts to account root (system) -- Large number of attempts from this IP: MYIPADDRESS | 2013-02-19 13:40:20 | 2013-02-19 13:45:20 |
+--------------+---------------------------------------------------------------------------------------------------------+---------------------+---------------------+
1 row in set (0.00 sec)


then did this command

DELETE FROM `brutes` WHERE `IP`='MYIPADDRESS';

i get this

Query OK, 1 row affected (0.00 sec)


BUT
i still get the same problem ok to login useder ssh but still won;t allow me in my whm


whats the command for changing password in ssh for the whm i'll try that but don't know the command

or is there somthing else going on
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Yes, It was actually CPHulk that was acting up :(, But SSH was working and that helped me resolve the issue :)

Thank you every one
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
BUT
i still get the same problem ok to login useder ssh but still won;t allow me in my whm


whats the command for changing password in ssh for the whm i'll try that but don't know the command

or is there somthing else going on
Do this in SSH command prompt (as root):

/scripts/cphulkdwhitelist YOURIPADDRESS

The root WHM uses the same password what you use when you connect using SSH, i.e. if you can log in using that password the password is correct, and if you can not log in in WHM, using that password, then changing the password does not help.

The root password you change using command
passwd
(as root of course).