mail2sacp

Well-Known Member
Feb 25, 2007
71
0
156
Hello,

One of our account on our server is reseller account and we are able to login his WHM panel.

But we are not able to login to Cpanel of this domain. We did tried using servers IP too but no luck :(

If anyone can help on this issue will be appreciated.

Thank you
Mail2sacp.
 

Amit Deshmukh

Well-Known Member
Jul 1, 2007
83
0
56
Its Simple

1) Reset the password

If that does not work

2) bash # /scripts/updateuserdomains

Let us know if the error persist.

Regards,
Amit
Back in Action
 

mail2sacp

Well-Known Member
Feb 25, 2007
71
0
156
We already tried this options but still no luck.

Twice password changed but still remain same.

After doing /scripts/updateuserdomains no errors found related to the domain.

Let us know if any configurations need to do from Cpanel services?

Thank you
Mail2sacp
 

SNN

Well-Known Member
Oct 5, 2007
78
0
56
Okay this really sounds obvious...but did the user (or you) create a package, then create the account?