The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cant login to cPanel but can with ssh ?

Discussion in 'Security' started by fuzioneer, Oct 7, 2013.

  1. fuzioneer

    fuzioneer Well-Known Member

    Joined:
    Dec 12, 2003
    Messages:
    98
    Likes Received:
    0
    Trophy Points:
    156
    I changed my root password using the passwd command at the command prompt in a shell

    but now when i try and login using ftp or on port 2087 for WHM i get a message saying the Login is invalid

    have stopped cphulk and csf to no avail, whitelisted ip in both anyways.

    Any ideas ?
     
    #1 fuzioneer, Oct 7, 2013
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,352
    Likes Received:
    49
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    Please check your login logs at : /usr/local/cpanel/logs/login_log
     
    #2 24x7server, Oct 7, 2013
  3. BCP-Kevin

    BCP-Kevin Registered

    Joined:
    Oct 8, 2013
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Are you sure you white listed the IP? I have done something similar to that and inadvertently blocked my IP. But if not try changing your password back.
     
    #3 BCP-Kevin, Oct 8, 2013
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,294
    Likes Received:
    1,209
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Root access to FTP is typically disabled by default. You should not be able to access FTP as "root" unless you have specifically enabled that ability. For WHM, try changing the password again to make sure you are entering the correct password during access attempts.

    Thank you.
     
    #4 cPanelMichael, Oct 14, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - cant login cPanel
  1. ozora

    Cant login to WHM with root user

    ozora, May 24, 2017, in forum: General Discussion
    Replies:
    9
    Views:
    246
    cPanelMichael
    May 29, 2017
  2. Sujoy Dhar

    SOLVED I cant login to WHM due to Two Factor Authentication

    Sujoy Dhar, Dec 7, 2016, in forum: Security
    Replies:
    2
    Views:
    571
    cPanelMichael
    Dec 8, 2016
  3. tomy4

    email cant login

    tomy4, Nov 2, 2016, in forum: E-mail Discussions
    Replies:
    12
    Views:
    475
    tomy4
    Nov 3, 2016
  4. jrmyfabia

    Cant Login to Website

    jrmyfabia, Oct 15, 2016, in forum: Database Discussions
    Replies:
    1
    Views:
    383
    cPanelMichael
    Oct 24, 2016
  5. keat63

    Are there any significant gains to be had EA4

    keat63, Jul 6, 2017, in forum: EasyApache
    Replies:
    9
    Views:
    128
    keat63
    Jul 11, 2017

Share This Page