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cant login to cPanel but can with ssh ?

Discussion in 'Security' started by fuzioneer, Oct 7, 2013.

  1. fuzioneer

    fuzioneer Well-Known Member

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    I changed my root password using the passwd command at the command prompt in a shell

    but now when i try and login using ftp or on port 2087 for WHM i get a message saying the Login is invalid

    have stopped cphulk and csf to no avail, whitelisted ip in both anyways.

    Any ideas ?
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    Please check your login logs at : /usr/local/cpanel/logs/login_log
     
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  3. BCP-Kevin

    BCP-Kevin Registered

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    Are you sure you white listed the IP? I have done something similar to that and inadvertently blocked my IP. But if not try changing your password back.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Root access to FTP is typically disabled by default. You should not be able to access FTP as "root" unless you have specifically enabled that ability. For WHM, try changing the password again to make sure you are entering the correct password during access attempts.

    Thank you.
     
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