cant login to cPanel but can with ssh ?

fuzioneer

Well-Known Member
Dec 12, 2003
100
0
166
I changed my root password using the passwd command at the command prompt in a shell

but now when i try and login using ftp or on port 2087 for WHM i get a message saying the Login is invalid

have stopped cphulk and csf to no avail, whitelisted ip in both anyways.

Any ideas ?
 

BCP-Kevin

Registered
Verifed Vendor
Oct 8, 2013
3
0
1
cPanel Access Level
Website Owner
Are you sure you white listed the IP? I have done something similar to that and inadvertently blocked my IP. But if not try changing your password back.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Root access to FTP is typically disabled by default. You should not be able to access FTP as "root" unless you have specifically enabled that ability. For WHM, try changing the password again to make sure you are entering the correct password during access attempts.

Thank you.