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Can't login to domain.com/cpanel or webmail, whm, ftp

Discussion in 'General Discussion' started by Bashed, Nov 5, 2015.

  1. Bashed

    Bashed Well-Known Member

    Joined:
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    Not sure what's going on. No domains hosted can access their whm, cpanel or webmail via domain.com method (500 errors)

    Code:
    root@server [~]# ls -alh /usr/local/cpanel/cgi-sys/
    total 144M
    drwxr-xr-x  2 root wheel 4.0K Nov  5 09:38 ./
    drwx--x--x 43 root wheel 4.0K Nov  5 09:26 ../
    -rwxr-xr-x  2 root wheel  30M Nov  2 21:33 autoconfig.cgi*
    -rwxr-xr-x  2 root wheel  30M Nov  2 21:33 autodiscover.cgi*
    -rwxr-xr-x  1 root wheel  26M Nov  2 21:33 bxd.cgi*
    -rwxr-xr-x  1 root wheel  23K May 22  2014 cgiecho*
    -rwxr-xr-x  1 root wheel  23K May 22  2014 cgiemail*
    -rwxr-xr-x  1 root wheel 114K May 27 16:40 Count.cgi*
    -rwxr-xr-x  1 root wheel  15M Nov  2 21:33 countedit.cgi*
    -rwxr-xr-x  1 root wheel 5.0M Oct 19 21:41 defaultwebpage.cgi*
    -rwxr-xr-x  1 root wheel  99K Oct 13 21:35 domainredirect.cgi*
    -rwxr-xr-x  1 root wheel 634K Oct 13 21:34 entropybanner.cgi*
    -rwxr-xr-x  1 root wheel 4.3K May 31 17:37 entropybanner.cgi-wrap*
    -rwxr-xr-x  1 root wheel 6.1K May 31 17:39 entropysearch.cgi*
    -rwxr-xr-x  4 root wheel 4.4M Oct 19 21:41 formmail.cgi*
    -rwxr-xr-x  4 root wheel 4.4M Oct 19 21:41 FormMail.cgi*
    -rwxr-xr-x  1 root wheel 4.4M Oct 19 21:37 FormMail-clone.cgi*
    -rwxr-xr-x  4 root wheel 4.4M Oct 19 21:41 formmail.pl*
    -rwxr-xr-x  4 root wheel 4.4M Oct 19 21:41 FormMail.pl*
    -rwxr-xr-x  1 root wheel 2.7M Oct 19 21:38 guestbook.cgi*
    -rw-r--r--  1 root wheel    0 May 31 17:42 index.html
    -rwxr-xr-x  1 root wheel 5.0M Oct 19 21:35 movingpage.cgi*
    -rwxr-xr-x  1 root wheel 105K Oct 13 21:34 randhtml.cgi*
    -rwxr-xr-x  1 root wheel 4.3K May 31 17:36 randhtml.cgi-wrap*
    -rwxr-xr-x  6 root wheel  649 May 31 17:39 redirect.cgi*
    -rwxr-xr-x  1 root wheel  14K May 31 17:37 scgiwrap*
    -rwxr-xr-x  6 root wheel  649 May 31 17:39 sredirect.cgi*
    -rwxr-xr-x  1 root wheel 5.0M Oct 19 21:41 suspendedpage.cgi*
    -rwxr-xr-x  6 root wheel  649 May 31 17:39 swhmredirect.cgi*
    -rwxr-xr-x  1 root wheel 5.4M Oct 19 21:37 templatepreview.cgi*
    -rwxr-xr-x  6 root wheel  649 May 31 17:39 universal-redirect.cgi*
    -rwxr-xr-x  6 root wheel  649 May 31 17:39 whmredirect.cgi*
    -rwxr-xr-x  6 root wheel  649 May 31 17:39 wredirect.cgi*
    I've recompiled apache, forced upcp update, restarted httpd, nothing.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
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    Hello :)

    Do you notice any specific error messages in /usr/local/cpanel/logs/error_log or /usr/local/cpanel/logs/login_log when the login attempt fails?

    Thank you.
     
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