Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Can't login to FTP Account

Discussion in 'General Discussion' started by isputra, Jun 23, 2003.

  1. isputra

    isputra Well-Known Member

    Joined:
    May 3, 2003
    Messages:
    575
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Mbelitar
    Please HELP: Can't login to FTP Account

    My reseller users can't access FTP on their accounts.

    I have changed password,used only the Ip address instead of domain,Tryed Synchronize FTP Passwords,
    restarted FTP but nothing.

    The same accounts can be accessed by the file manager in Cpanel.

    Errorsays
    530 login-in incorrect.

    This is not happen when my reseller create a new account on his WHM a long ago and his user used the account successfully. But today all FTP account that own by my reseller change to 0 at cPanel information.


    any ideas?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 isputra, Jun 23, 2003
    Last edited: Jun 23, 2003
  2. NetX

    NetX Well-Known Member

    Joined:
    Jun 18, 2003
    Messages:
    177
    Likes Received:
    0
    Trophy Points:
    166
    Try ftp to ftp.domain.com not only domain.com

    cPanel.net Support Ticket Number:
     
    #2 NetX, Jun 29, 2003
  3. toma1708

    toma1708 Active Member

    Joined:
    Aug 30, 2001
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    306
    FTP problem.

    It doesn't work, I have the same problem with few accounts but I noticed alot of succesfull connectionm for other accounts.

    Same thing here: synchronized passwords, switched FTP servers, restarted.

    Another CPanel server I have behave normally. Very strange indeed.

    Catalin

    cPanel.net Support Ticket Number:
     
    #3 toma1708, Jul 1, 2003
  4. Daniel Artes

    Daniel Artes Well-Known Member

    Joined:
    Jun 21, 2003
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    USA - Baltimore
    sam thing with me!!

    I can't make it to work!

    I have tried everything

    cPanel.net Support Ticket Number:
     
    #4 Daniel Artes, Jul 6, 2003
  5. bbisales

    bbisales Member

    Joined:
    Mar 7, 2003
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    151
    you may need to use username@domain.com as the login username instead of just the plain username as the login

    cPanel.net Support Ticket Number:
     
    #5 bbisales, Jul 6, 2003
  6. n_kruse

    n_kruse Well-Known Member

    Joined:
    May 23, 2003
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    SE US
    Thanks user@domain.com fixed the issue on mine.

    cPanel.net Support Ticket Number:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 n_kruse, Jul 6, 2003
  7. Byron25

    Byron25 Registered

    Joined:
    Jun 25, 2003
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    151
    What about dedicated IPs and FTP

    For sites on the server that use a dedicated IP, I noticed that addon accounts don't work unless you use the server-name or the name based IP.

    example
    host.server.com has IP address 1.1.1.2
    www.mydomain.com has IP address 1.1.1.3

    If mydomain.com adds a username, (joe for example) it doesn't work if he tries logging into www.mydomain.com or ftp.mydomain.com. It will only work as joe@mydomain.com when he uses the name-based IP (or one of the host names for) 1.1.1.2

    Is this normal behaviour or something goofy?

    Cheers,
    b

    cPanel.net Support Ticket Number:
     
    #7 Byron25, Jul 15, 2003
(You must log in or sign up to post here.)
Loading...
Similar Threads - Can't login Account
  1. smartmoney

    Single email account can't login or change password

    smartmoney, Jun 20, 2017, in forum: E-mail Discussion
    Replies:
    3
    Views:
    1,110
    cPanelMichael
    Jun 21, 2017
  2. charles meekins

    Can't login to e-mail or cPanel

    charles meekins, Jun 19, 2018, in forum: E-mail Discussion
    Replies:
    5
    Views:
    299
    keat63
    Jun 20, 2018
  3. abuujurayj

    I can't login in my application after activating htaccess

    abuujurayj, Apr 23, 2018, in forum: General Discussion
    Replies:
    9
    Views:
    316
    abuujurayj
    Apr 24, 2018
  4. Andriy

    Can't login to Webmail using dovecot master password

    Andriy, Jan 13, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    511
    cPanelMichael
    Mar 13, 2018
  5. mizanur rahman bokul

    Can't Login to WebHost Manager

    mizanur rahman bokul, Dec 11, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    345
    cPanelMichael
    Dec 12, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice