Can't login to my C Panel server hosting. Wrong user or password. How to reset?

Relayer1973

Registered
Nov 9, 2017
4
0
1
USA
cPanel Access Level
Website Owner
Hi,

I am reinstalling Windows 10 as there are some issues with the Network Adapter after a Windows Update or some other thing. As I will have to reinstall my Webpage software I wanted to make sure the FTP settings were correct in my server hosting before I do all of that.

For some reason I can't log in to my hosting account. I had saved the login 2 years ago. I'm thinking the required type of password has changed and now I can't login. How do I reset these?

Thanks.
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
For some reason I can't log in to my hosting account. I had saved the login 2 years ago. I'm thinking the required type of password has changed and now I can't login. How do I reset these?

Thanks.
You must contact your hosting provider, cPanel staff can't reset your password.
 
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cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
@quietFinn is correct, if you're unable to access your account, you'll need to contact the hosting provider, this is not something we'd be able to provide assistance for here.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
Hello, I removed the link, but cPanel is not a hosting provider, it is the creator of the Webhosting control panel, your Webhosting provider uses. You'll need to contact them for further assistance.
 

CharlesHewitt

Registered
Jan 24, 2020
1
0
1
London, UK
cPanel Access Level
Website Owner
There is a similar problem, it doesn’t display some pages in the admin panel of the site. Although I’m sure that they are there, for example, this slot <3rd Party Link Removed> , there shouldn’t be any problems, everything worked before.
 
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