The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't login to ProFTP

Discussion in 'General Discussion' started by tmallardi, Oct 14, 2007.

  1. tmallardi

    tmallardi Well-Known Member

    Joined:
    Jan 18, 2005
    Messages:
    69
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    El Paso, TX
    I just started receiving an error when attempting to login to ProFTP...

    Here's the error I get on the client side...

    ERROR:> Can't read from control socket. Socket error = #10054.
    STATUS:> Waiting 30 seconds...


    Here's a message on the server /var/log/messages file...

    Unable to read the indexed puredb file (or old format detected) - Try pure-pw mkdb


    (I'm still running RH FC2, I'm concerned that the Cpanel updates are beginning to break things...)

    Any guidence on correcting the ftp error would be greatly appreciated.
     
  2. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

    Joined:
    May 29, 2004
    Messages:
    2,222
    Likes Received:
    3
    Trophy Points:
    38
    Location:
    Minneapolis, MN
    Is this happening for one client or server-wide? If that's happening for one client, what was the connection type for his/her FTP software (CuteFTP or WS_FTP), PASV or PORT or something else?
     
  3. tmallardi

    tmallardi Well-Known Member

    Joined:
    Jan 18, 2005
    Messages:
    69
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    El Paso, TX
    It appears to be happening to all of my customers...
     
Loading...

Share This Page