Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Can't login to SquirrelMail

Discussion in 'E-mail Discussion' started by ourweb, Aug 16, 2007.

  1. ourweb

    ourweb Well-Known Member

    Joined:
    Aug 9, 2004
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    156
    We can't login to SquirrelMail ... It saids bad username or pw
     
  2. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

    Joined:
    Dec 28, 2001
    Messages:
    689
    Likes Received:
    1
    Trophy Points:
    318
    Steps taken to diagnose the issue please:

    Examples:

    Can login to Horde

    Can login to mail through desktop client

    Changed password and still can't authenticate

    /usr/local/cpanel/logs/error_log shows XXXX
     
  3. ourweb

    ourweb Well-Known Member

    Joined:
    Aug 9, 2004
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    156

    Can't login to Horde or client. I changed pw and still no
     
  4. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

    Joined:
    Dec 28, 2001
    Messages:
    689
    Likes Received:
    1
    Trophy Points:
    318
    Please submit a support ticket so our technical support representatives can take a look.
     
  5. ourweb

    ourweb Well-Known Member

    Joined:
    Aug 9, 2004
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    156
    I did............ ticket id #206392
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice