The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't Login to WHM After Fresh Install with SSH Key Passphrase

Discussion in 'General Discussion' started by Oğuz Özcan, Apr 18, 2016.

  1. Oğuz Özcan

    Oğuz Özcan Registered

    Joined:
    Apr 18, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Turkey / Istanbul
    cPanel Access Level:
    Root Administrator
    Hello,

    Can't Login to WHM After Fresh Install with SSH Key Passphrase.

    I'm using Digital Ocean, i set my private key before create droplet so it's automatically added to the server.

    I can login to the server with root and ssh key passphrase but i can't login to whm with same passphrase.

    My passphrase has 64 character length.

    Can you help me?

    Thanks.
     
    #1 Oğuz Özcan, Apr 18, 2016
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,489
    Likes Received:
    29
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    Greetings!

    WHM doesn't use the SSH key for authentication. You need to use the password for the 'root' user.
     
    #2 cPanelKenneth, Apr 19, 2016
    Oğuz Özcan likes this.
  3. Oğuz Özcan

    Oğuz Özcan Registered

    Joined:
    Apr 18, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Turkey / Istanbul
    cPanel Access Level:
    Root Administrator
    'll reset my password on digital ocean panel, because they didn't sent password for account.

    Thank you @cPanelKenneth.
     
    #3 Oğuz Özcan, Apr 19, 2016
  4. Oğuz Özcan

    Oğuz Özcan Registered

    Joined:
    Apr 18, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Turkey / Istanbul
    cPanel Access Level:
    Root Administrator
    I changed root password after login inside Putty with passwd command and i successfully logged in to WHM.

    Thanks one more time :)
     
    #4 Oğuz Özcan, Apr 19, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Can't Login Fresh
  1. smartmoney

    Single email account can't login or change password

    smartmoney, Jun 20, 2017, in forum: E-mail Discussions
    Replies:
    3
    Views:
    116
    cPanelMichael
    Jun 21, 2017
  2. Lygas

    Can't login cPanel in proxy subdomains

    Lygas, May 19, 2017, in forum: General Discussion
    Replies:
    4
    Views:
    182
    cPanelMichael
    May 22, 2017
  3. Markigiani

    Client can't login to webmail

    Markigiani, Jan 18, 2017, in forum: E-mail Discussions
    Replies:
    3
    Views:
    502
    cPanelMichael
    Jan 18, 2017
  4. Enrique Conci

    SOLVED Can't login as root after update

    Enrique Conci, Jan 10, 2017, in forum: General Discussion
    Replies:
    6
    Views:
    394
    cPanelMichael
    Jan 10, 2017
  5. Meybo

    Can't login with root to WHM

    Meybo, Jul 15, 2016, in forum: Security
    Replies:
    5
    Views:
    1,209
    cPanelMichael
    Aug 14, 2016

Share This Page