Can't login to WHM

[alvin.advitor]

Hi Everyone,

I can't login my WHM and also the CPanel, and found the following error message at the CPanel Login Log.

GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing
GET /cpsess7033629831/ HTTP/1.1" DEFERRED LOGIN whostmgrd: security token incorrect
GET /cpsess6554491052/ HTTP/1.1" DEFERRED LOGIN cpaneld: security token incorrect

Would anyone can give some advice about what should I do to recover the server.
Thank you very much

Alvin

 

[mtindor]

Are you accessing WHM and CPANEL via a bookmark? If so, does the bookmark contain session information (/cpsess*) ? If so, you'll never log in.

Don't bookmark the URL with the session info. Just try browsing to http://yourserver/whm or http://yourserver/cpanel (or use SSL if your server requires SSL, and use the ports if required).

M

 

[alvin.advitor]

THanks,
No. i tried to clean all the cache of the browser and use other PC to open it, but still can't login.