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Cant Manually Add User

Discussion in 'Security' started by PCZero, Feb 25, 2012.

  1. PCZero

    PCZero Well-Known Member

    Dec 13, 2003
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    OK this whole cPanel thing is starting to piss me off. I am migrating several accounts form an older cPanel server to a new one. One of the accounts in particular was having issues when I did the Transfer -> Copy Account From Another Server thing. I decided to delete the account off of the new server and try to add it in manually. Well apparently there is a bug in that process somewhere because when I try to manually build the account I got this error

    Account Creation Status: failed
    Sorry, a group with the name pczdom already exists.

    So I go to /etc/group sure enough the group names for that user is still listed. I delete it and try again.

    Now I get THIS error...

    Account Creation Status: failed
    Sorry, a mysql user with the name pczdom already exists.

    Well guess what? There is NO USER in MySQL with the name I using for this account. WTF? Please tell me how to make site that all the scraps ARE ACTUALLY GONE when I try to delete an account that was copied over from another server... PLEASE
  2. hoststop

    hoststop Well-Known Member

    Dec 6, 2011
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    Bolton, UK
    cPanel Access Level:
    Root Administrator
    If the mysql user is not present, perform the command /usr/local/cpanel/bin/setupdbmap which will remap the database information.

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