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Can't open list admin page.

Discussion in 'E-mail Discussion' started by capoinfra, Sep 10, 2013.

  1. capoinfra

    capoinfra Well-Known Member

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    Hello,

    We are unable to login to list admin page.

    For example: http://hostname/mailman/admin/admin_domain.com (admin is the name of the list)

    The web browser shows: ERR_EMPTY_RESPONSE

    We are searching in forums, mailman logs, ETC, but we can't find a solution.

    We ran /scripts/fixmailman /everything /upcp ETC

    The owner and group of the files is mailman in /usr/local/cpanel/3rdparty/mailman

    There is no problem with domain quota.

    Maimlan is running.

    Others list can be managed without problems

    Any idea please?

    Thanks.
     
    #1 capoinfra, Sep 10, 2013
    Last edited: Sep 10, 2013
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Do you experience the same issue when using your domain name in the URL instead of the server's hostname?

    Thank you.
     
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    #2 cPanelMichael, Sep 10, 2013
  3. capoinfra

    capoinfra Well-Known Member

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    Hello,

    Yes, same problem login with domain instead hostname.

    Thank you.-
     
    #3 capoinfra, Sep 10, 2013
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket so we can take a closer look?

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #4 cPanelMichael, Sep 10, 2013
  5. capoinfra

    capoinfra Well-Known Member

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    Hello Michael,

    We already have a ticket open: 4342491

    You'll see the reason that causes cpanel can't investigate the issue...

    Thank you.-
     
    #5 capoinfra, Sep 10, 2013
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    I recommend addressing that issue so we can access your system and investigate any issues that may persist with Mailman.

    Thank you.
     
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    #6 cPanelMichael, Sep 11, 2013
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