Can't open list admin page.

[capoinfra]

Hello,

We are unable to login to list admin page.

For example: http://hostname/mailman/admin/admin_domain.com (admin is the name of the list)

The web browser shows: ERR_EMPTY_RESPONSE

We are searching in forums, mailman logs, ETC, but we can't find a solution.

We ran /scripts/fixmailman /everything /upcp ETC

The owner and group of the files is mailman in /usr/local/cpanel/3rdparty/mailman

There is no problem with domain quota.

Maimlan is running.

Others list can be managed without problems

Any idea please?

Thanks.

 

[cPanelMichael]

Hello

Do you experience the same issue when using your domain name in the URL instead of the server's hostname?

Thank you.

 

[capoinfra]

Hello,

Yes, same problem login with domain instead hostname.

Thank you.-

 

[cPanelMichael]

Could you open a support ticket so we can take a closer look?

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[capoinfra]

Hello Michael,

We already have a ticket open: 4342491

You'll see the reason that causes cpanel can't investigate the issue...

Thank you.-

 

[cPanelMichael]

We already have a ticket open: 4342491. You'll see the reason that causes cpanel can't investigate the issue...

I recommend addressing that issue so we can access your system and investigate any issues that may persist with Mailman.

Thank you.