Can't publish frontpage

[totalufo]

My account holders are having trouble publishing using frontpage
They can post using this method
ftp://ftp.domain.com/publi_html

but not http://www.domain.com or
http://domain.com

It's saying front page extensions do not exist. It is a name based account. I don't know if that has anything to do with it.

Also, one of the clients told me he has to post via http because of certain extensions. Does anybody know what I need to do to get this working.

If I need to install the frontpage patch, please give detailed instructions.
I don't think I should need to because publishing works via ftp.

Please help.

Thanks in advance!

 

[SHSaeed]

When one of our clients published via FTP, the files were placed inside the /home/user dir which is the root dir for FTP. However, when you publish via HTTP, the root dir is /home/user/public_html which is the correct dir. Are you sure frontpage extensions are installed on that account? Try re-installing it..

 

[totalufo]

I just figured it out.
I used
http://www.domain.com/www
and it works

Thanks!

 

[newfield]

Front page

Be sure they are including the trailing forward slash when publishing. http://mydomain.com/ not http://mydomain.com

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