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Can't reach cPanel or WHM on 2082/2086/2087...

Discussion in 'General Discussion' started by bigmattyh, Aug 22, 2008.

  1. bigmattyh

    bigmattyh Registered

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    The web interfaces for WHM and cPanel seem to have stopped working over the last day or so on my server. The connection loads until it times out after several minutes. Nothing comes back.

    I have rebooted, restarted cpanel, all the usual troubleshooting steps. Apache is running normally for every one of my sites. Only WHM and cPanel are down.

    How can I fix this?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Check if cpsrvd is running on the server. If so, then cPanel/WHM is operating normally meaning this may be a firewall issue. If cpsrvd is not running, you may want to have our technical analysts take a look at your server to determine why it is not running.
     
  3. bigmattyh

    bigmattyh Registered

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    It was the firewall. Thank you for the quick reply -- I really appreciate it.
     
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