mircica3d

Member
Oct 13, 2013
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Root Administrator
Hy. I have install and configure cpanel & whm. When send email from gmail to an account from cpanel, the mail received. When Send email from another server (server at the company where i work) can't receive. The serer from company use ubuntu server with postfix and dovecot. Can you help me to receive email from all server? (eg: server at the company)
 

24x7server

Well-Known Member
Apr 17, 2013
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Hello,

Are you getting any error on your ubuntu server ? Please check that mail logs as you are not facing any issues from gmail that mean there is no configuration issues on your cPanel server
 

mircica3d

Member
Oct 13, 2013
14
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1
cPanel Access Level
Root Administrator
In ubuntu log say: delivered. I send an email from ubuntu to gmail, and gmail received. Cpanel reject non reverse dns email by default? can be this the problem?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
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Hello :)

Please search for the email address you are sending from in /var/log/exim_mainlog or /var/log/exim_rejectlog with commands such as:

Code:
exigrep [email protected] /var/log/exim_mainlog
exigrep [email protected] /var/log/exim_rejectlog
Replace "[email protected]" with the actual email address you are sending from. Do you notice any particular error messages?

Thank you.
 

mircica3d

Member
Oct 13, 2013
14
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1
cPanel Access Level
Root Administrator
in exim_main log have this:

Code:
SMTP connection from [127.0.0.1]:56353 (TCP/IP connection count = 1)
2013-10-13 15:05:38 1VVKQU-0001DE-0K <= [email protected] H=localhost (example.ro) [127.0.0.1]:56353 P=esmtpa A=dovecot_login:[email protected] S=565 [email protected] T="kk" for [email protected][/EMAIL]
2013-10-13 15:05:38 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1VVKQU-0001DE-0K
2013-10-13 15:05:38 1VVKQU-0001DE-0K SMTP connection outbound 1381665938 1VVKQU-0001DE-0K example.ro [email protected][/EMAIL]
2013-10-13 15:05:38 SMTP connection from localhost (example.ro) [127.0.0.1]:56353 closed by QUIT
2013-10-13 15:05:39 1VVKQU-0001DE-0K =>[email protected][/EMAIL] R=lookuphost T=remote_smtp H=mail.example.ro [193.231.209.225] X=TLSv1:DHE-RSA-AES256-SHA:256
2013-10-13 15:05:39 1VVKQU-0001DE-0K Completed
2013-10-13 15:49:59 SMTP connection from [69.61.187.232]:47037 (TCP/IP connection count = 1)
2013-10-13 15:50:02 SMTP connection from www3.checktls.com (checktls.com) [69.61.187.232]:47037 closed by QUIT
2013-10-13 16:04:46 cwd=/var/spool/exim 2 args: /usr/sbin/exim -q
2013-10-13 16:04:46 Start queue run: pid=6197
2013-10-13 16:04:46 1VV5rX-0001m9-By User 0 set for local_delivery transport is on the never_users list
2013-10-13 16:04:46 1VV5rX-0001m9-By == [EMAIL][email protected][/EMAIL] R=localuser T=local_delivery defer (-29): User 0 set for local_delivery transport is on the never_users list
2013-10-13 16:04:47 End queue run: pid=6197
2013-10-14 22:27:05 cwd=/ 3 args: /usr/sbin/exim -bd -q1h
2013-10-14 22:27:05 exim 4.80.1 daemon started: pid=1963, -q1h, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4)
2013-10-14 22:27:05 cwd=/var/spool/exim 2 args: /usr/sbin/exim -q
2013-10-14 22:27:05 Start queue run: pid=1965
2013-10-14 22:27:06 1VV5tu-0001rb-DZ User 0 set for local_delivery transport is on the never_users list
2013-10-14 22:27:06 1VV5tu-0001rb-DZ == [EMAIL][email protected][/EMAIL] R=localuser T=local_delivery defer (-29): User 0 set for local_delivery transport is on the never_users list
2013-10-14 22:27:06 End queue run: pid=1965
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
I don't see any errors in those logs. Are you sure you posted the output from the commands provided, or did you paste the most recent entries from the /var/log/exim_mainlog file?

Thank you.