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Cant receive email: 550-The mail server could not deliver mail to user@hostname

Discussion in 'E-mail Discussion' started by Aleksandar Vasiljevic, Sep 6, 2016.

  1. Aleksandar Vasiljevic

    Joined:
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    Root Administrator
    Hi,

    I'm trying to configure email on cPanel server but I'm not able to receive email.

    I cant send and receive mails locally that is I can send an email myself and receive it but if I try to send an email from external email address I get an error:

    The error that the other server returned was:
    550-The mail server could not deliver mail to username@hostname. The account
    550-or domain may not exist, they may be blacklisted, or missing the proper dns
    550 entries.


    I feel like the problem is that it doesn't deliver an email to a username@domain.com instead username@hostname.

    Is there anything that Im missing in configuration ?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Could you let us know the full steps you are taking to reproduce this issue?

    Thank you.
     
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