The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cant receive email: 550-The mail server could not deliver mail to user@hostname

Discussion in 'E-mail Discussions' started by Aleksandar Vasiljevic, Sep 6, 2016.

  1. Aleksandar Vasiljevic

    Joined:
    Sep 6, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Serbia
    cPanel Access Level:
    Root Administrator
    Hi,

    I'm trying to configure email on cPanel server but I'm not able to receive email.

    I cant send and receive mails locally that is I can send an email myself and receive it but if I try to send an email from external email address I get an error:

    The error that the other server returned was:
    550-The mail server could not deliver mail to username@hostname. The account
    550-or domain may not exist, they may be blacklisted, or missing the proper dns
    550 entries.


    I feel like the problem is that it doesn't deliver an email to a username@domain.com instead username@hostname.

    Is there anything that Im missing in configuration ?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you let us know the full steps you are taking to reproduce this issue?

    Thank you.
     
Loading...

Share This Page