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can't receive email

Discussion in 'E-mail Discussions' started by skydrow766, Nov 10, 2015.

  1. skydrow766

    skydrow766 Registered

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    hi, i have a problem i can send email but can't receive them somehow, after reading this Why didn't my email get delivered? or where did my email go? i desactivated cpHulkd in the service manager once everything was restarded and cpHulkd disabled, i was able to receive an email, but just right after that it doesn't work still how could i fix it ? is it a dns problem ? mail configuration or firewall ?
    thanks in advance
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello :),

    You need to check your mail logs file while sending your mails so that you can find out the exact root cause of your mail issues.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please review /var/log/maillog when attempting to access your email account and let us know of any specific error messages.

    Thank you.
     
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