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can't receive email

Discussion in 'E-mail Discussion' started by skydrow766, Nov 10, 2015.

  1. skydrow766

    skydrow766 Registered

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    hi, i have a problem i can send email but can't receive them somehow, after reading this Why didn't my email get delivered? or where did my email go? i desactivated cpHulkd in the service manager once everything was restarded and cpHulkd disabled, i was able to receive an email, but just right after that it doesn't work still how could i fix it ? is it a dns problem ? mail configuration or firewall ?
    thanks in advance
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello :),

    You need to check your mail logs file while sending your mails so that you can find out the exact root cause of your mail issues.
     
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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please review /var/log/maillog when attempting to access your email account and let us know of any specific error messages.

    Thank you.
     
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