Hello,
Recently, the following issue has been occurred on one of my servers:
I can't receive emails from gmail, but I can send (from yahoo, office 365 or other private domains i can receive and send).
This problem has been occurred about last week and till now I didn't find a solution.
Bounce back email (from gmail) looks like this and came after 48 hours in gmail account:
Delivery incomplete
There was a temporary problem delivering your message to LEARN MORE
The response was:
The recipient server did not accept our requests to connect. Learn more at Fix bounced or rejected emails - Gmail Help [domain.tld. xxx.xxx.209.9: timed out]
Final-Recipient: rfc822; [email protected]
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to connect. Learn more at Fix bounced or rejected emails - Gmail Help
[domain.tld. xxx.xxx.209.9: timed out]
Last-Attempt-Date: Tue, 19 Jun 2018 06:20:15 -0700 (PDT)
Will-Retry-Until: Thu, 21 Jun 2018 05:37:01 -0700 (PDT)
What I've already searched/tried:
a). SMTP Status Code 4.1.1 – Email address does not exist. -> the email address exist
b). Reading google advice at: Fix bounced or rejected emails - Gmail Help
c). Checked WHM » Email » Mail Delivery Reports -> there are NO reports
from here: can not receive email from gmail
d). Checked maillog and old maillogs (maillog-20180617, etc.) -> there are NO records for that gmail address.
e). Checked exim_mainlog and old mainlogs (exim_mainlog-20180617.gz) -> there are NO records for that gmail address.
f). Checked exim_rejectlog and old rejectlogs (exim_rejectlog-exim_rejectlog) -> there are NO records for that gmail address.
g). telnet ip 25 -> connected without any issues
h). running /scripts/mailperm username -> no perm issues (can't receive any emails from gmail)
i). I've also checked the following things from this post:
I can send but cannot receive e-mails
Without any luck, all of them are OK.
j). This thread pushed me to write on cPanel forum (in lack of any other ideas): Google Groups
Server config:
Centos 6 with CloudLinux 6.9 on it
WHM v70.0.48
If you have any other ideas, feel free to reply.
Thanks a lot.
Recently, the following issue has been occurred on one of my servers:
I can't receive emails from gmail, but I can send (from yahoo, office 365 or other private domains i can receive and send).
This problem has been occurred about last week and till now I didn't find a solution.
Bounce back email (from gmail) looks like this and came after 48 hours in gmail account:
Delivery incomplete
There was a temporary problem delivering your message to LEARN MORE
The response was:
The recipient server did not accept our requests to connect. Learn more at Fix bounced or rejected emails - Gmail Help [domain.tld. xxx.xxx.209.9: timed out]
Final-Recipient: rfc822; [email protected]
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to connect. Learn more at Fix bounced or rejected emails - Gmail Help
[domain.tld. xxx.xxx.209.9: timed out]
Last-Attempt-Date: Tue, 19 Jun 2018 06:20:15 -0700 (PDT)
Will-Retry-Until: Thu, 21 Jun 2018 05:37:01 -0700 (PDT)
What I've already searched/tried:
a). SMTP Status Code 4.1.1 – Email address does not exist. -> the email address exist
b). Reading google advice at: Fix bounced or rejected emails - Gmail Help
- Check for these common mistakes in the email address you're sending to:
- Quotation marks
- Dots at the end of the address
- Spaces before or after an address
- Spelling errors
- Search your contacts for a different address the same person uses
c). Checked WHM » Email » Mail Delivery Reports -> there are NO reports
from here: can not receive email from gmail
d). Checked maillog and old maillogs (maillog-20180617, etc.) -> there are NO records for that gmail address.
e). Checked exim_mainlog and old mainlogs (exim_mainlog-20180617.gz) -> there are NO records for that gmail address.
f). Checked exim_rejectlog and old rejectlogs (exim_rejectlog-exim_rejectlog) -> there are NO records for that gmail address.
g). telnet ip 25 -> connected without any issues
h). running /scripts/mailperm username -> no perm issues (can't receive any emails from gmail)
i). I've also checked the following things from this post:
I can send but cannot receive e-mails
Without any luck, all of them are OK.
j). This thread pushed me to write on cPanel forum (in lack of any other ideas): Google Groups
Server config:
Centos 6 with CloudLinux 6.9 on it
WHM v70.0.48
If you have any other ideas, feel free to reply.
Thanks a lot.