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Can't receive emails

Discussion in 'Discusión en Español' started by Genesis Perez, Nov 29, 2017.

  1. Genesis Perez

    Genesis Perez Member

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    Hola buenas tardes, el inconveniente que actualmente tengo es que actualmente no recibo correos de otros dominios. Solo puedo recibir correos de mi dominio
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Are the emails sent from remote domain names bounced back to the senders with any specific error messages?

    Thank you.

    Translation:

    Hola,

    ¿Los mensajes de correo electrónico enviados desde nombres de dominio remotos se devuelven a los remitentes con algún mensaje de error específico?

    Gracias.
     
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  3. Genesis Perez

    Genesis Perez Member

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    Si, el error que le llega al remitente es 421 Unexpected failure, please try later
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Can you let us know the output from /var/log/exim_mainlog for that message? EX:

    Code:
    exigrep rejecteduser@domain.tld /var/log/exim_mainlog
    Thank you.

    Translation:

    Hola,

    ¿Puede decirnos el resultado de / var / log / exim_mainlog para ese mensaje? EX:

    Code:
    exigrep rejecteduser@domain.tld /var/log/exim_mainlog
    Gracias.
     
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  5. Genesis Perez

    Genesis Perez Member

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    Yo envio hacia otro dominio por ejemplo GMAIL y al receptor le llega, sin embargo el me responde el correo a mi correo por ejemplo genesis@domain.tld y ese correo no llega. El mensaje de error a remitente le llega, a los dos dias mas o menos
     
  6. Genesis Perez

    Genesis Perez Member

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    Hice pruebas enviando de mi correo

    [removed due to use of real domain names]

    Sin errores, pues los mismos llegaron a su destino. Sin embargo respondo esos correos desde gmail, y no llegan los correos y tampoco el log muestra algún mensaje

    upload_2017-11-29_16-24-18.png

    Mirando un poco mas, el único error que puedo ver aparte de que es repetitivo es este
    2017-11-29 16:29:47 Internal error: invalid IPv6 address "2001:558:fe16:103:69:252:193::/112" passed to host_aton()
     
    #6 Genesis Perez, Nov 29, 2017
    Last edited by a moderator: Dec 6, 2017
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    There's a thread on that error message at:

    SOLVED - Internal error: invalid IPv6 address

    Let us know if it helps.

    Thank you.

    Translation:

    Hola,

    Hay un hilo en ese mensaje de error en:

    SOLVED - Internal error: invalid IPv6 address

    Háganos saber si esto ayuda.

    Gracias.
     
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  8. Genesis Perez

    Genesis Perez Member

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    Buenos dias.
    Aun no he podido solucionar el inconveniente..
    Nuevamente explico mi problematica.. Puedo enviar correos, pero no recibo ninguno.
    Busco en los log y no tengo ningún error de rechazo o algo asi
     
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.

    Translation:

    Hola,

    ¿Podrías abrir un ticket de soporte usando el enlace en mi firma para que podamos echar un vistazo más de cerca?

    Gracias.
     
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