nakamura00

Active Member
Sep 3, 2007
29
0
51
Hi,

I've one account on server can't received email but can send email.

The problem have just one account only other account can received email as normally.

How to check the problem and resolved them ?

Thx
 

serversignature

Well-Known Member
Nov 26, 2007
107
0
66
Bangalore
hi,

if you have admin access to the server try checking exim logs [ tail -f /var/log/exim_mainlog ] while sending mail to that account.
Make sure that the MX entry for that domain and name servers points to the correct server, check if the domain entry are there in /etc/trueuserdomain and /etc/localdomains

thanks
 

jayh38

Well-Known Member
Mar 3, 2006
1,213
0
166
Be sure you have reverse dns setup for your server. Usually this is set in your DC portal.
 

SonicE

Member
Dec 6, 2007
18
0
51
First sorry for my bad english and for all this dummy questons and thank you for your help

well after changing this in /etc/named.conf now is OK (reading this in the forums)
from

view "external"
{
/* This view will contain zones you want to serve only to "external" clients
* that have addresses that are not on your directly attached LAN interface subnets:
*/
match-clients { !localnets; !localhost; };
match-destinations { !localnets; !localhost; };
to

view "external"
{
/* This view will contain zones you want to serve only to "external" clients
* that have addresses that are not on your directly attached LAN interface subnets:
*/
match-clients { any; };
match-destinations { any; };
bit i have other problem now

when i do host from my server:

[[email protected] ~]# host corllete.com
Host corllete.com not found: 2(SERVFAIL)
[[email protected] ~]# host secure.corllete.com
Host secure.corllete.com not found: 2(SERVFAIL)

when i do host from other server server:

[[email protected] /]# host corllete.com
corllete.com has address 207.218.240.242
[[email protected] /]# host secure.corllete.com
secure.corllete.com has address 207.218.240.242

I don't know if this is a problem.

The both servers are in "The Planet" network. I just switch from one to onother
corllete.com is my primary domain and secure.corllete.com is my host name. I think ns1 and ns2 have a corect setup but who knows. I have requested PTR from DC this is what i emailed:

Please add reverse dns info for the following IPs

207.218.240.242 >> secure.corllete.com
207.218.240.243 >> secure.corllete.com

IP usage:
207.218.240.242 is ns1.corllete.com
207.218.240.243 is ns2.corllete.com
Also I've added a DNS zone following this utorial
rDNS - Reverse DNS - Tutorial - http://forums.cpanel.net/showthread.php?t=69349

I'm not a guru in all this stuff. I switch from Ensim to WHM/cPanel and don't have knowledge about.
If you need more info about my server configuration please let me know.

PS: I know that sometime is better to pay someone for securing and configuring a new server. If you guys think this is the best to do, please recommend such kind of paid service

Tank you again