Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

can't remove ip address?

Discussion in 'General Discussion' started by SCott Galambos, Jul 26, 2016.

  1. Scott Galambos

    Scott Galambos Active Member

    Joined:
    Jul 13, 2016
    Messages:
    42
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Canada
    cPanel Access Level:
    Root Administrator
    I'm trying to remove an IP address from the server using WHM. But I can't because I have no Delete option. What I don't get is I have not used the IP address anywhere at all. "Show IP Address Usage" shows its not used. I'm under CENTOS 7.2 x86_64 WHM 56.0 (build 27).

    Does anyone know why this would happen or how to fix it?
    - Removed -
     
    #1 Scott Galambos, Jul 26, 2016
    Last edited by a moderator: Jul 27, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,809
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Please run the following commands to see if the IP address is associated with an account or service:

    Code:
    /usr/local/cpanel/bin/envtype
    grep $IP /etc/*
    grep $IP /var/cpanel/users/*
    grep $IP /var/cpanel/userdata/*/*
    Is this IP address listed in the output of the last three commands? If not, what's the output from the first command?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Scott Galambos

    Scott Galambos Active Member

    Joined:
    Jul 13, 2016
    Messages:
    42
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Canada
    cPanel Access Level:
    Root Administrator
    Nothing anywhere except where its suppose to be with the first command ?

    Code:
    core(/temp): /usr/local/cpanel/bin/envtype
    vmware
    
    core(/temp): grep -s X.X.193.126 /etc/*
    /etc/ips:X.X.193.126:255.255.255.255:X.X.193.126
    /etc/ips.dnsmaster:X.X.193.126:255.255.255.255:X.X.193.126
    
    core(/temp): grep -s X.X.193.126 /var/cpanel/users/*
    
    core(/temp): grep -s X.X.193.126 /var/cpanel/userdata/*/*
    
    core(/temp):
    
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,809
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice