can't remove ip address?

[Scott Galambos]

I'm trying to remove an IP address from the server using WHM. But I can't because I have no Delete option. What I don't get is I have not used the IP address anywhere at all. "Show IP Address Usage" shows its not used. I'm under CENTOS 7.2 x86_64 WHM 56.0 (build 27).

Does anyone know why this would happen or how to fix it?
- Removed -

 

[cPanelMichael]

Hello,

Please run the following commands to see if the IP address is associated with an account or service:

/usr/local/cpanel/bin/envtype
grep $IP /etc/*
grep $IP /var/cpanel/users/*
grep $IP /var/cpanel/userdata/*/*

Is this IP address listed in the output of the last three commands? If not, what's the output from the first command?

Thank you.

 

[Scott Galambos]

Nothing anywhere except where its suppose to be with the first command ?

core(/temp): /usr/local/cpanel/bin/envtype
vmware

core(/temp): grep -s X.X.193.126 /etc/*
/etc/ips:X.X.193.126:255.255.255.255:X.X.193.126
/etc/ips.dnsmaster:X.X.193.126:255.255.255.255:X.X.193.126

core(/temp): grep -s X.X.193.126 /var/cpanel/users/*

core(/temp): grep -s X.X.193.126 /var/cpanel/userdata/*/*

core(/temp):

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.