Can't See Sub Directories in Webmail

keat63

Well-Known Member
Nov 20, 2014
1,916
263
113
cPanel Access Level
Root Administrator
As a backup for important family emails, I created a new mailbox, and then configured this as IMAP on my email client and again on the wifes email client.
Then each of us have our own sub folder inside the Imap inbox.
Copy any emails you wish to retain, from each pop 3 account to the relevant IMAP sub folder.

Now any emails we deem important, like household insurance, bills, purchases, holiday confirmations etc can be shared across both clients.

This appears to be working, I can see the ones my wife copied in to her sub folder, and she can see mine.

However, Today I logged in to the server as root.
Entered in to the subsequent Cpanel and opened Horde WebMail.
I can see the mailbox for the shared Imap account, but not the sub folders.

any ideas why ?
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463