I'm on a managed VPS and I've been having lots of issues with MX and SPF records on my websites. My hosting company can't seem to figure it out entirely, either, so I'm here seeking some information.
I create new accounts through WHM like usual. Everything seems to work ok as far as the original configuration of DNS when a new account is created.
The problem is that when I add MX and SPF records to the account via WHM they get completely ignored, and the MX records don't show up in cPanel for that account.
I just finally realized that if create the MX records via cPanel, they will indeed show up there and the records do kick in at that point.
The problem is the same thing is happening with my SPF records, but I don't see a way to create those via cPanel, so I'm really stuck there.
So, I've got a few questions at this point. How come I have to do MX records via cPanel instead of WHM? I haven't tested this yet, but what about A records? Will those get ignored if I create them in WHM as well? And how am I supposed to add an SPF record?
Any information on all of this would be greatly appreciated. Thanks!
I create new accounts through WHM like usual. Everything seems to work ok as far as the original configuration of DNS when a new account is created.
The problem is that when I add MX and SPF records to the account via WHM they get completely ignored, and the MX records don't show up in cPanel for that account.
I just finally realized that if create the MX records via cPanel, they will indeed show up there and the records do kick in at that point.
The problem is the same thing is happening with my SPF records, but I don't see a way to create those via cPanel, so I'm really stuck there.
So, I've got a few questions at this point. How come I have to do MX records via cPanel instead of WHM? I haven't tested this yet, but what about A records? Will those get ignored if I create them in WHM as well? And how am I supposed to add an SPF record?
Any information on all of this would be greatly appreciated. Thanks!