The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't Send Email to Google Apps

Discussion in 'E-mail Discussions' started by anniesteephan, Sep 30, 2014.

  1. anniesteephan

    anniesteephan Member

    Joined:
    Oct 31, 2012
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,

    On my server i can't send mail to google apps. But can send to all other account including normal gmail account.

    CLOUDLINUX 6.5 x86_64 standard – WHM 11.44.1 (build 18)
    Load Averages: 0.96 1.24 1.71

    Google apps users, getting bounce back email with below error message:

    Code:
    host aspmx2.googlemail.com [64.233.176.26]: 450-4.2.1 The user you are trying to contact is receiving mail at a rate that
450-4.2.1 prevents additional messages from being delivered. Please resend your
450-4.2.1 message at a later time. If the user is able to receive mail at that
450-4.2.1 time, your message will be delivered. For more information, please
450-4.2.1 visit
450 4.2.1 http://support.google.com/mail/bin/answer.py?answer=6592 5si12967371yhp.173 - gsmtp:
 retry timeout exceeded
    /var/log/exim_mainlog says

    Code:
    2014-09-28 05:06:28 1XYBN4-001GI1-5I SMTP error from remote mail server after RCPT TO:<info@xxx.com>: host aspmx.l.google.com [74.125.194.26]: 450-4.2.1 The user you are trying to contact is receiving mail at a rate that\n450-4.2.1 prevents additional messages from being delivered. Please resend your\n450-4.2.1 message at a later time. If the user is able to receive mail at that\n450-4.2.1 time, your message will be delivered. For more information, please\n450-4.2.1 visit\n450 4.2.1 http://support.google.com/mail/bin/answer.py?answer=6592 pr10si471618obc.102 - gsmtp
    All domains which hosted on this server facing same issue as they are not able to send emails to Google Apps user accounts.

    Please help me to resolve this issue.

    Thanks in Advance..
     
    #1 anniesteephan, Sep 30, 2014
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,351
    Likes Received:
    49
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    #2 24x7server, Sep 30, 2014
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,294
    Likes Received:
    1,209
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    #3 cPanelMichael, Sep 30, 2014
  4. anniesteephan

    anniesteephan Member

    Joined:
    Oct 31, 2012
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thanks for your reply.

    There are too many CSF alert mails from server to google apps account . Now I disabled some CSF mail alert.

    Hope this will fix the issue.
     
    #4 anniesteephan, Oct 1, 2014
  5. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,351
    Likes Received:
    49
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    Yes, Due to CSF alert your email account has hit mail receiving limit. I will suggest setup the server notification alert to other account which is using local mail server instead of gmail mail server.
     
    #5 24x7server, Oct 1, 2014
  6. NTar

    NTar Member

    Joined:
    Apr 16, 2015
    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Netherlands
    cPanel Access Level:
    Root Administrator
    This happened to me as well, unfortunately all customers are affected (since we're providing Google Apps licenses on all hosting solutions). Does someone have a permanent fix? Some people are mentioning we should have to wait weeks (!) before Google will accept our e-mails again. OMG. :O I will try to contact Google Apps support tomorrow.
     
    #6 NTar, Jun 2, 2015
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,294
    Likes Received:
    1,209
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Google addresses this issue at:

    https://support.google.com/a/answer/1366776?hl=en

    You will likely receive more input from Google regarding this matter, as it's not a limit that's imposed or controlled by cPanel.

    Thank you.
     
    #7 cPanelMichael, Jun 3, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Can't Send Email
  1. SynteX

    SOLVED Can't send or receive emails

    SynteX, Jul 13, 2017, in forum: E-mail Discussions
    Replies:
    8
    Views:
    123
    cPanelMichael
    Jul 14, 2017
  2. Cemal

    SSL is installed but can't send encrypted emails

    Cemal, Jul 3, 2017, in forum: E-mail Discussions
    Replies:
    12
    Views:
    226
    cPanelMichael
    Jul 6, 2017
  3. applikando

    Can't send email with sendgrid

    applikando, Apr 20, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    190
    cPanelMichael
    Apr 20, 2017
  4. imsarah

    Can't add account to Gmail send email as

    imsarah, Apr 17, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    161
    cPanelMichael
    Apr 18, 2017
  5. James77

    Can't send emails to Hotmail accounts.

    James77, Dec 18, 2016, in forum: E-mail Discussions
    Replies:
    19
    Views:
    842
    cPanelMichael
    Jan 11, 2017

Share This Page