can't send email to my own domains

[nagyhegy]

Hello!

I have a problem, and I hope you can help me. I have more accounts on my whm server, but the domain's dns records are not on my server.I use it for websites and mailing. I try to use Mailgun as smtp, and I can send emails to any address (gmail, yahoo), but my domains on my server. Why is that?
In the exam logs I find that "Sender verify failed", "rejected RCPT". I set the DNS records as the Mailgun said and everything is valid.

 

[cPanelAnthony]

Could you provide the full lines from the exim_mainlog file? Preferably, you could grep for the email ID and get every line related to the specific email transaction that failed.

exigrep $emailid /var/log/exim_mainlog

This article might help.

Reading and Understanding the Exim Mainlog

 

[nagyhegy]

Hi Anthony,
thanks for you fast reply.
The logs are:
"
2021-12-20 16:27:29 H=m32-16.eu.mailgun.net [141.193.32.16]:31217 sender verify fail for <bounce+116569.5c89a-example=[email protected]>: No Such User Here


2021-12-20 16:27:29 H=m32-16.eu.mailgun.net [141.193.32.16]:31217 X=TLS1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=no F=<bounce+116569.5c89a-example=[email protected]> rejected RCPT <[email protected]>: Sender verify failed"

Both of the domains are on my whm server, and both of them works fine if I send email to anywhere except to my server.

thanks

 

[nagyhegy]

I think that my server can not handle this verp addresses, thats why it reject them.

 

[cPanelAnthony]

Hello! It may be worth opening a ticket using the link in my signature so we can get a closer look. Please let me know the ticket ID if you do so.

 

[Vecoen]

Has this issue been resolved?